Sales Lead & Brand Coach — Elevate Customer Experience

KnitWell Group; Paynes (TX); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Advancement opportunities

Community impact through philanthropic

Job summary

LOFT in Sugar Land is seeking a Sales Lead to model exceptional customer experiences and mentor the team. You will partner with the Store Manager to ensure smooth operations and brand-minded service.

In this role, you will drive personalized service, coach associates, and help onboard new hires. Flexibility to work evenings, weekends, and holidays is essential.

You will uphold visual standards, use tools to align with promotions, and step in as manager when needed.

Qualifications

• At least 6 months of retail sales experience preferred.
• Management experience preferred.
• Strong communication and coaching skills.
• Ability to organize, delegate and prioritize assignments.

Responsibilities

• Provide guidance and support to store associates.
• Model personalized customer experiences and brand standards.
• Assist Store Manager with onboarding and developing the team.
• Ensure high visual and operational standards and support omnichannel shopping.

Skills

Retail sales experience

Leadership coaching

Customer service

Job description

LOFT in Sugar Land is seeking a Sales Lead to model exceptional customer experiences and mentor the team. You will partner with the Store Manager to ensure smooth operations and brand-minded service.

In this role, you will drive personalized service, coach associates, and help onboard new hires. Flexibility to work evenings, weekends, and holidays is essential.

You will uphold visual standards, use tools to align with promotions, and step in as manager when needed.