Sales Lead

Visionworks; Willow Grove (Montgomery County); On-site; Full time

Job summary

Visionworks seeks a Sr. Optical Specialist-Lead/Sales Lead to enhance the vision care experience. This role involves guiding customers through their eyewear journey, achieving sales goals, and ensuring compliance with state licensing requirements. Ideal candidates have at least 12 months of optical experience or relevant certifications. Join a team that values diversity and offers competitive benefits.

Benefits

Vision Coverage

401(k) Savings Plan

Paid Time Off

Milestone Anniversary Awards

Medical and Dental coverage for full-timers

Qualifications

• At least 12 months optical experience or ABO Certification.
• Maintain Optician License requirements as needed.

Responsibilities

• Achieves daily sales goals while delivering excellent customer experience.
• Engages with patients/customers, recommending products and services.
• Measures patients/customers for eyewear and troubleshoots needs.

Skills

Customer Service

Sales

Optical Knowledge

Education

High School Diploma

Job description

Want to bring the “care” back to the vision care industry? We're looking for charismatic individuals who are ready to be the heart of our brand. Whether it's a friendly voice over the phone or a welcoming smile when a patient walks into your store, we need passionate people dedicated to helping customers look and see great.

Pay: $13.70 - $18.47 per hour

The Role:

A Visionworks Sr. Optical Specialist-Lead/Sales Lead is the face of our business, dedicated to ensuring the best possible journey for every patient and customer. This role requires training and knowledge about optics, our products/services, and managed vision care. The Sr. OS guides patients/customers through the Visionworks experience, ensuring their eyewear needs are met simply, humanly, and boldly. A Senior Optical Specialist has at least 12 months of prior optical industry experience.

The SR. OS maintains license requirements per state guidelines and dispenses eyewear where required and licensed.

• Achieves daily sales goals while delivering an excellent Customer/Patient Experience
• Engages with patients/customers, recommending products and services that meet their eye care needs
• Measures patients/customers for eyewear and maintains product/optical knowledge through ongoing training, ensuring eyewear is Right the First Time. Troubleshoots eyewear needs as necessary
• Supports store operations, including opening and closing, to meet financial and customer experience goals (leadership positions only)

Qualifications:

• At least 12 months optical experience (within Visionworks or another organization) or ABO Certification in lieu of experience
• High school diploma, GED, or equivalent
• Maintain Optician License requirements per state guidelines, as needed

What we offer:

At Visionworks, we provide a competitive benefits package, including exclusive employee discounts such as:

• Vision Coverage
• 401(k) Savings Plan
• Paid Time Off
• Milestone Anniversary Awards
• Medical and Dental coverage for full-timers
• And more!

We value unique stories and authentic leadership. We are committed to fostering an inclusive environment that embraces Diversity, Equity, and Inclusion (DE&I).

Visionworks is an equal opportunity employer, committed to fair treatment and advancement of individuals regardless of race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability, veteran status, or other protected statuses. Compensation ranges are listed above and may vary by market. Actual pay will be based on experience and other factors, and may include bonuses, equity, and commissions.

About the company

Our stores offer designer and exclusive brand frames, lenses, sunglasses, and accessories, along with advanced vision correction technology. Our services include contact lens dispensing and in-store labs for on-site lens fabrication.