Sales Lead

Cole-Haan; Sevierville (TN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Employee discount

Holiday pay

Sick leave 80h

Job summary

Cole Haan is seeking a sales lead to support in-store activities, drive sales, and foster a healthy team culture. The role emphasizes customer obsession, staffing development, and adherence to company policies to ensure profitability and growth.

The position requires guiding the store to meet strategic objectives, delivering exceptional service, and maintaining visual merchandising standards across the location.

Qualifications

• Experience in managing a retail store and leading a team.
• Strong leadership and communication skills.
• Proven ability to meet sales and KPI targets.

Responsibilities

• Drive financial growth by achieving sales and KPI goals.
• Assist in controlling store expenses by managing payroll, supplies, and facilities.
• Coach staff to exceed individual and store goals.
• Lead and develop a quality store team and participate in training.
• Address performance issues and support team development.
• Deliver exceptional customer service and maintain visual merchandising standards.
• Ensure operational objectives are met, including loss prevention, health and safety; ensure policy compliance.

Skills

Sales leadership

Staff coaching

Customer service

Visual merchandising

Job description

Supports in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The sales lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

CORE ACCOUNTABILITIES

• Drive financial growth by achieving sales and key KPI goals
• Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities
• Coach staff to exceed individual and store goals

Build a dedicated and good-natured team

• Support and maintain a positive store environment by leading and developing a quality store team
• Assists in training and development
• Urgently partners on performance issues

Create a culture of customer obsession that caters to the extraordinary achiever

• Deliver extraordinary customer service through your store team
• Support and maintain visual merchandising standards consistent with company expectations

Deliver operational consistency

• Achieve all operational objectives with regards to loss prevention, health, and safety
• Supports the team to ensure compliance of all company policies and procedures

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

State Specific Wage Information

Rate of pay dependent upon candidates' relevant skills, experience, and location. Pay Range $18.00 - $20.00

Wage Info

Rate of pay dependent upon candidates' relevant skills, experience, and location. Pay Range $18.00 - $20.00

Holiday pay, sick pay up to 80 hours in a plan year and employee discount.

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.