Sales Lead

Cole Haan; Lancaster (Lancaster County); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading retail company is seeking a Sales Lead in Lancaster, PA. In this role, you will drive financial growth through sales targets, coach staff, and create a customer-centric environment. The ideal candidate has experience in retail sales, strong leadership skills, and a commitment to excellent customer service. Join us and be a part of shaping a positive team culture while achieving your goals.

Qualifications

• Must have experience in retail sales and business development.
• Able to coach and develop a retail team effectively.
• Demonstrated ability to achieve sales targets and Key Performance Indicators (KPIs).

Responsibilities

• Drive financial growth by achieving sales and KPI goals.
• Support and maintain a positive store environment.
• Deliver extraordinary customer service through your team.

Skills

Sales drive

Coaching staff

Customer service

Team leadership

Job description

Join to apply for the Sales Lead role at Cole Haan.

Supports in the direction of all in-store activities to achieve sales and profitability targets and to ensure long‑term business growth in accordance with company philosophy and established policies and procedures. The Sales Lead will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

Core Accountabilities

• Drive financial growth by achieving sales and key KPI goals.
• Assist in controlling store expenses by responsibly managing payroll, supplies, and facilities.
• Coach staff to exceed individual and store goals.

Build a Dedicated and Good‑natured Team

• Support and maintain a positive store environment by leading and developing a quality store team.
• Assist in training and development.
• Urgently partner on performance issues.

Create a Culture of Customer Obsession that Caters to the Extraordinary Achiever

• Deliver extraordinary customer service through your store team.
• Support and maintain visual merchandising standards consistent with company expectations.

Deliver Operational Consistency

• Achieve all operational objectives with regard to loss prevention, health, and safety.
• Support the team to ensure compliance of all company policies and procedures.

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

Seniority level: Mid‑Senior level

Employment type: Other

Job function: Sales and Business Development. Industries: Retail.

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