Sales Lead

Bohme-1; Gilbert (AZ); On-site; USD 19,000 - 28,000; Full time

Job summary

böhme is seeking a Retail Sales Lead in Gilbert, AZ to guide the sales team, deliver excellent customer service, and keep the store organized and engaging. You will coach staff, assist customers, manage merchandise, and support opening/closing procedures in a fast-paced retail environment.

The ideal candidate is a strong communicator and problem-solver who inspires others while maintaining a positive, customer-focused atmosphere. Weekend availability is required to support store goals.

Qualifications

• Minimum high school education or equivalent.
• At least one year of supervisory or leadership experience.
• Excellent organization, verbal and written skills.
• Ability to work POS, and other store computer applications.
• Must be available Saturdays and Sundays.

Responsibilities

• Open store and maintain opening operations on scheduled days.
• Close store and maintain closing operations on scheduled days.
• Execute the bank deposits.
• Complete cash refunds for returned merchandise for customers in a professional manner.
• Complete markdowns on sale and damaged goods when instructed.
• Receive and help merchandise inventory shipments.
• Promote and motivate staff to achieve sales goals, as well as your own.
• Communicate goals and monitor achievements.
• Inform all staff of daily assignments and böhme initiatives as outlined by Store Manager and the Corporate Office.
• Make merchandise and floor changes as assigned by Store Manager.
• Uphold loss prevention standards and secure store assets and property of böhme.
• Maintain housekeeping and organization of sales floor, backroom, cash wrap and all other areas of the store.
• Report any customer service and customer or employee incidents to Store Manager

Skills

Leadership experience

Communication skills

POS system experience

Organizational skills

Education

High School diploma or equivalent

Tools

POS software

Job description

About the role

• The Retail Sales Lead supports daily store operations by guiding the sales team, delivering exceptional customer service, and ensuring the sales floor is organized and engaging. This role helps drive store performance through hands-on leadership- coaching team members, assisting customers, managing merchandise, and supporting opening/closing procedures. The ideal candidate is a strong communicator, problem-solver, and role model who can inspire others while maintaining a positive, customer-focused environment.

What you'll do

• Open store and maintain opening operations on scheduled days
• Close store and maintain closing operations on scheduled days
• Execute the bank deposits
• Complete cash refunds for returned merchandise for customers in a professional manner
• Complete markdowns on sale and damaged good when instructed
• Receive and help merchandise inventory shipments
• Promote and motivate staff to achieve sales goals, as well as your own. Communicate goals and monitor achievements
• Effectively ensure that customers are serviced properly by direct selling and monitoring of sales floor
• Inform all staff of daily assignments and böhme initiatives as outlined by Store Manager and the Corporate Office
• Make merchandise and floor changes as assigned by Store Manager
• Uphold loss prevention standards and secure store assets and property of böhme
• Maintain housekeeping and organization of sales floor, backroom, cash wrap and all other areas of the store
• Report any customer service and customer or employee incidents to Store Manager

Qualifications

• Minimum high school education or equivalent
• At least one-year supervisory or leadership experience or equivalent education
• Excellent organization, verbal and written skills
• Ability to work POS, and other store computer applications
• Must be available Saturday's and Sundays