Sales & Guest Experience Associate | Flexible PTO

Pathfinder Development, LLC; Webster (TX); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Health Insurance

IRA Match Program

8 paid holidays

PTO and Vacation

Mental Health & Wellness Program

Employee Development Program

Job summary

Pathfinder Hospitality is seeking a Sales & Services Associate to blend hospitality, frontline sales, and guest experience. Convert inquiries into bookings and deliver Platinum Service from check-in to check-out.

You'll identify sales opportunities, turn calls, emails, and walk-ins into reservations, and support smooth hotel operations with accurate, friendly service. Join a culture that values accountability and integrity.

Qualifications

• Relationship-building and rapport with guests.
• Excellent communication and interpersonal skills.
• Bilingual in Spanish and English is a plus, but not required.
• Strong problem-solving skills and ability to multitask.

Responsibilities

• Convert guest inquiries into bookings through value-based selling.
• Turn phone calls, emails, and walk-ins into reservations by communicating our value and selling confidently.
• Deliver exceptional Platinum Service during every interaction.
• Identify and surface sales opportunities during daily guest interactions.
• Support smooth hotel operations through accurate, efficient service.

Skills

Relationship-Building

Communication Skills

Multitasking

Bilingual Spanish/English

Job description

Pathfinder Hospitality is seeking a Sales & Services Associate to blend hospitality, frontline sales, and guest experience. Convert inquiries into bookings and deliver Platinum Service from check-in to check-out.

You'll identify sales opportunities, turn calls, emails, and walk-ins into reservations, and support smooth hotel operations with accurate, friendly service. Join a culture that values accountability and integrity.