Ops & Customer Experience Associate | Flexible Hours

Sixt-US; Kansas City (MO); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Comprehensive Benefits

Paid Time Off & Holidays

Employee Assistance Program

Exclusive Employee Rentals

Uniform & Perks

Job summary

SIXT is seeking an Operational Support Associate to drive smooth rental experiences, support fleet logistics, and boost sales performance. You will interact with customers face-to-face, manage vehicle readiness, and coordinate across teams to ensure high service standards.

The role offers flexible hours, bonus opportunities, and room for career growth in a fast-paced environment with a rate of $23.76 per hour.

Qualifications

• Strong sales and communication abilities to maximize opportunities.
• Proven customer service experience with a focus on memorable experiences.
• Ability to organize logistics, scheduling, and documentation.
• Collaborates well across teams to support daily operations.
• Availability for varied shifts, including evenings and weekends.
• Eligible to work in the U.S. and hold a valid driver’s license.

Responsibilities

• Guide customers through vehicle options, protection packages, and add-ons to boost sales.
• Support customers during the rental journey, ensuring satisfaction and collecting feedback.
• Oversee fleet readiness, inventory management, and coordination with service partners.
• Ensure vehicle cleanliness and perform routine checks for fleet efficiency.
• Maintain accurate records of inventory and customer interactions across teams.

Skills

Sales & Communication

Customer Service

Organizational Skills

Team Collaboration

Flexibility

Licensing & Eligibility

Job description

SIXT is seeking an Operational Support Associate to drive smooth rental experiences, support fleet logistics, and boost sales performance. You will interact with customers face-to-face, manage vehicle readiness, and coordinate across teams to ensure high service standards.

The role offers flexible hours, bonus opportunities, and room for career growth in a fast-paced environment with a rate of $23.76 per hour.