Sales Floor Leader & Team Performance Coach

Nordstrom, Inc.; Memphis (TN); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement

Merchandise Discount

PTO / Holidays

Job summary

Nordstrom, Inc. seeks an Assistant Sales Department Manager to lead a team on the floor and drive sales through directive selling. You will coach staff, develop business plans with the department manager, and ensure excellent customer experiences while maintaining merchandising standards.

The role emphasizes achieving sales goals, managing inventory, and building customer loyalty in a commission-based environment. A high school diploma is preferred.

Qualifications

• Track record of achieving results in sales or productivity.
• Competitive drive and entrepreneurial confidence for commission-based roles.
• Ability to set and achieve sales goals.
• Experience building relationships with store leadership and merchandisers.
• Strong organizational and follow-through skills.
• High school diploma or equivalent preferred.

Responsibilities

• Recruit, hire, train, develop and motivate your team – their success is your success.
• Assist the department manager in achieving department volume and productivity goals.
• Ensure salespeople deliver outstanding customer service by coaching and leading by example.
• Collaborate on merchandising and presentation standards.
• Build long-lasting relationships and actively sell on the floor.
• Assist in inventory management and shrinkage control.

Skills

Leadership

Sales

Customer Service

Merchandising

Inventory Management

Relationship Building

Education

High School Diploma

Job description

Nordstrom, Inc. seeks an Assistant Sales Department Manager to lead a team on the floor and drive sales through directive selling. You will coach staff, develop business plans with the department manager, and ensure excellent customer experiences while maintaining merchandising standards.

The role emphasizes achieving sales goals, managing inventory, and building customer loyalty in a commission-based environment. A high school diploma is preferred.