Sales Floor Lead (Mandeville, LA)

Goodwill-Industries-of-Southeastern-Louisiana; Mandeville (LA); On-site; USD 38,000 - 52,000; Full time

Job summary

Goodwill-Industries-of-Southeastern-Louisiana is seeking a Sales Floor Lead to help manage daily store operations and drive sales performance in line with budget and company standards. The role includes supervision of Sales Floor Associates and acting as a positive role model to staff, while maintaining clean, well-organized displays and a welcoming store environment.

The position requires ability to work a flexible schedule, including nights and weekends, and to communicate effectively in

Qualifications

• High school diploma or GED with 6 months supervisory experience.
• Strong reading, writing and spoken English.
• Retail training completed preferred.

Responsibilities

• Assist with day-to-day store operations and sales performance to meet budget.
• Act as a positive role model and supervise Sales Floor Associates as assigned.
• Ensure proper rotation and stocking of merchandise on the floor.

Skills

Supervisory experience

Customer service

Flexibility

Team leadership

Professional appearance

Education

High School diploma or GED

Job description

Sales Floor Lead

Essential Functions:

Responsibilities:

To assist with the day-to-day store operation and sales performance to meet or exceed budget while in compliance with company standards, policies and procedures. A Sales Floor Lead performsthedutiesofasupervisorwhenassignedbytheStoreManagerorSalesFloorManager. Sales Floor Leads may act in a supervisory capacity during scheduled work hours.

• Toutethecashregistertomaketotalsales,acceptpayment;authorizevoids,returns, exchanges and credits for merchandise.
• Toensureproperrotation ofstore merchandise.
• Toactasapositiverolemodelforemployeesandtraineesinallaspectsofprofessional performance.
• To stock thesales floor adequately. To create a positivepublicimageof Goodwill throughacleanstoreenvironment,attractivedisplaysandpresentable,personable personnel.
• Tomaintainsafeandappropriateconditions intheshopping areas.
• Tokeepthestorecleanandhazardfreebyvacuuming,moppinganddusting, (including cleaning the bathrooms.)
• Toobservepersonnelandsafetypoliciesandprocedures.ToensurecompliancebyStoreFloorAssociates.
• Tobeabletoperformthejob dutiesofSalesFloorAssociates.
• Toattendworkontheregularlyscheduledshiftsasassignedbythemanagerfortheweek.
• Toensurethefloorcheckiscompleteddailyandtoensuremonthlysafetyself- inspections are conducted.
• Toensureallnewhiresareproperlyoriented,usingtheappropriatemanual,within the first week of employment. To document that training occurred.
• Toassistthestoremanagerincontrollingtheexpensetorevenueratiomonthlyandannually.
• ToassistintrainingandmentoringofSalesFloorAssociatesandcourt-appointed community service workers, as assigned by the Store Manager or Sales FloorManager.
• Toassistinsupervising,discipliningandrecommendingdischargeofsalesassociates to the Store Manager or Sales Floor Manager.
• Tomonitorandassist inthereceiving,pricingand displayingofstore merchandise.
• Torecordandbalancecashregisterreceipts,makebankdepositsandrecordstoretransactions.
• Toassistin thepreparationofpersonneland payrollrecordsin atimely manner.
• Tocompleteaccuratelyotherpaperworkrequiredintheday-to-dayoperationofthe store.
• Anyotherjob-relateddutiesasrequestedbymanagement.

Skills and Abilities:

• ToassisttheStoreManagerorProductionManagerinachieving/exceedingproduction goals both monthly and annually and to assist in implementing a contingency plan if goals are not being met.
• Mustbeabletointeractprofessionallyandproductivelywithadiverse arrayofpeople.
• MustbeabletomarketGoodwillandexplainthemissiontothegeneral public.
• Mustestablishandmaintaineffectiveworkingrelationshipswith,andamong,store and production personnel while motivating them to their best performance.
• Mustbeabletoworkaflexiblescheduleonshortnotice,includingnightsand weekends, and occasionally, long hours.
• Mustbeabletouserepetitivehandmovementwhenbuttoning,sorting,hangingand zipping garments.
• Mustbeabletoengageinprolongedstanding,walkingandinfrequentbending, stooping, and stretching.
• Mustbeabletofunctioninafast-pacedworkenvironmentwithoccasionalperiodsof high volume.

Requirements:

• HighSchooldiplomaorGEDand6monthssupervisoryexperienceoraminimumof 90 days in the service industry.
• Mustbeabletoread,writeandcommunicateclearlyin English.
• Priorworkexperience intheserviceindustry preferred.
• MustsuccessfullycompleteRetailtraining.

Working Conditions:

Frequentphysicalexertion,frequentmovement,conditionedindoortemperatureswithoccasional exposure to outdoor temperatures and weather conditions. Alternate work schedule may include working at an attended donation center with no prior notice.