Sales Floor Lead (Burbank)

Goodwill-Industries-of-Southeastern-Louisiana; Baton Rouge (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Goodwill Industries of Southeastern Louisiana is seeking a Sales Floor Lead to assist with day-to-day store operations and sales performance, and to perform supervisory duties as assigned by the Store Manager or Sales Floor Manager.

The role requires ensuring merchandise rotation, maintaining a clean and safe store environment, and acting as a positive role model for employees and trainees while adhering to company standards and procedures. Weekend and evening availability may be required.

Qualifications

• High School diploma or GED; 6 months supervisory experience or 90 days in service industry.
• Must read, write and communicate clearly in English.
• Prior work experience in the service industry preferred.
• Must successfully complete Retail training.

Responsibilities

• Assist with day-to-day store operation and sales performance.
• Act as a positive role model and supervise during assigned shifts.
• Ensure proper rotation of store merchandise.
• Maintain a clean, safe, presentable store environment.

Skills

Customer service

Interpersonal skills

Flexible scheduling

Team motivation

Multitasking

Standing/walking

Physical stamina

Education

High School Diploma or GED

Job description

Sales Floor Lead

Essential Functions: Responsibilities: To assist with the day-to-day store operation and sales performance to meet or exceed budget while in compliance with company standards, policies and procedures. A Sales Floor Lead performsthedutiesofasupervisorwhenassignedbytheStoreManagerorSalesFloorManager. Sales Floor Leads may act in a supervisory capacity during scheduled work hours.

• 1. Tousethecashregistertomaketotalsales,acceptpayment;authorizevoids,returns, exchanges and credits for merchandise.
• 2. Toensureproperrotation ofstore merchandise.
• 3. Toactasapositiverolemodelforemployeesandtraineesinallaspectsofprofessionalperformance.
• 4. To stock thesales floor adequately. To create a positivepublicimageof Goodwill throughacleanstoreenvironment,attractivedisplaysandpresentable,personable personnel.
• 5. Tomaintainsafeandappropriateconditions intheshopping areas.
• 6. Tokeepthestorecleanandhazardfreebyvacuuming,moppinganddusting, (including cleaning the bathrooms.)
• 7. Toobservepersonnelandsafetypoliciesandprocedures.Toensurecomplianceby Store Floor Associates.
• 8. Tobeableto performthejob duties of Sales Floor Associates.
• 9. Toattendworkontheregularlyscheduledshiftsasassignedbythemanagerforthe week.
• 10. Toensurethefloorcheckiscompleteddailyandtoensuremonthlysafetyself- inspections are conducted.
• 11. Toensureallnewhiresareproperlyoriented,usingtheappropriatemanual,within the first week of employment. To document that training occurred.
• 12. Toassistthestoremanagerincontrollingtheexpensetorevenueratiomonthlyandannually.
• 13. Toassistintrainingandmentoringof Sales Floor Associatesandcourt-appointed community service workers, as assigned by the Store Manager or Sales Floor Manager.
• 14. Toassistinsupervising,discipliningandrecommendingdischargeofsalesassociates to the Store Manager or Sales Floor Manager.
• 15. Tomonitorandassist inthereceiving,pricingand displayingofstore merchandise.
• 16. Torecordandbalancecashregisterreceipts,makebankdepositsandrecordstoretransactions.
• 17. Toassistin thepreparationofpersonneland payrollrecordsin atimely manner.
• 18. Tocompleteaccuratelyotherpaperworkrequiredintheday-to-dayoperationofthestore.
• 19. Anyotherjob-relateddutiesasrequestedbymanagement.

Skills and Abilities

• 1. ToassisttheStoreManagerorProductionManagerinachieving/exceedingproduction goals both monthly and annually and to assist in implementing a contingency plan if goals are not being met.
• 2. Mustbeabletointeractprofessionallyandproductivelywithadiverse arrayof people.
• 3. MustbeabletomarketGoodwillandexplainthemissiontothegeneralpublic.
• 4. Mustestablishandmaintaineffectiveworkingrelationshipswith,andamong,store and production personnel while motivating them to their best performance.
• 5. Mustbeabletoworkaflexiblescheduleonshortnotice,includingnightsand weekends, and occasionally, long hours.
• 6. Mustbeabletouserepetitivehandmovementwhenbuttoning,sorting,hangingand zipping garments.
• 7. Mustbeabletoengageinprolongedstanding,walkingandinfrequentbending, stooping, and stretching.
• 8. Mustbeabletofunctioninafast-pacedworkenvironmentwithoccasionalperiodsof high volume.

Requirements

• 1. HighSchooldiplomaorGEDand6monthssupervisoryexperienceoraminimumof 90 days in the service industry.
• 2. Mustbeabletoread,writeandcommunicateclearlyin English.
• 3. Priorworkexperience intheserviceindustrypreferred.
• 4. MustsuccessfullycompleteRetailtraining.

Working Conditions

Frequentphysicalexertion,frequentmovement,conditionedindoortemperatureswithoccasional exposure to outdoor temperatures and weather conditions. Alternate work schedule may include working at an attended donation center with no prior notice.

GOODWILL INDUSTRIES OF SOUTHEASTERN LOUISIANA is an EEO Employer - M/F/Disability/Protected Veteran Status