Sales Floor Associate PT - Desert Hills

Rebag; Desert Hills (AZ); On-site; USD 27,552 - 33,062; Part time

Job summary

Rebag is seeking a Store Experience Lead in a part-time capacity in the Desert Hills area of Arizona. The role centers on building rapport, capturing leads, and converting through compelling product demonstrations while educating customers about resale and Rebag’s philosophy.

You will support sales peers, nurture customer relationships, and serve as a brand ambassador, delivering outstanding service and handling stock operations and online orders. Weekend/evening availability is required.

Qualifications

• Team-oriented and capable of cross-functional collaboration.
• Strong organization, prioritization, and time-management with attention to detail.
• Able to navigate multiple systems and adapt to changing priorities.

Responsibilities

• Maintain the highest degree of customer service to provide an elevated experience.
• Strive to meet or exceed personal, category, and store sales goals and KPIs.
• Build client relationships for new acquisition and retention.
• Act as a brand ambassador representing Rebag and delivering exceptional service.
• Communicate product/customer feedback to management.
• Support product launches, client service, and selling initiatives.
• Participate in regular training on product knowledge and new arrivals.
• Build knowledge of trends and designers/brands.
• Ensure store merchandising standards are met and maintained.
• Manage stock operations and processing, including online orders.

Skills

Customer service

Sales

Brand ambassador

Time management

Stock operations

Team oriented

Weekend availability

Job description

Role Description

Our Store Experience Lead is a part‑time role, and they are the critical contributors to driving sustainability in the fashion industry. In this role, you will be responsible for building rapport, capturing leads, and converting them through a charismatic presentation of our product and superb follow‑through. You will be challenged to support your sales peers, build customer relationships, educate others about resale, and match the benefits of selling their once‑loved luxury items to the needs of your customers. At the end of the day, you will be measured and rewarded for your ability to convert new business and to create Rebag fans who will tell our story to their friends and family.

Job Responsibilities

• Maintain the highest degree of customer service to effectively communicate and provide an elevated customer experience.
• Strive to meet or exceed personal, category, and store sales goals and KPIs.
• Effectively build client relationships to support new client acquisition and retention.
• Act as a brand ambassador representing all that Rebag stands for, offering the highest level of customer service and aiming to delight and surprise.
• Communicate product and customer feedback to the management team.
• Support all company initiatives as they relate to product launches, client service, and selling.
• Participate in regular training/meeting sessions as needed on product knowledge and new arrivals.
• Build upon your strong knowledge of trends and designers/brands.
• Ensure store visual merchandising standards are met and maintained.
• Responsible for stock operations, processing, and properly handling online purchase orders.
• Adhere to company policies and procedures at all times.
• Maintain all practices, policies, and systems as specified by the Rebag Bar philosophy.
• Perform store maintenance functions as needed or assigned.
• Able to multi‑task and coordinate efficiently.
• Be flexible with working hours and efficiently deal with any additional ad hoc requests.

Requirements

• Team‑oriented and possesses the ability to work cross‑functionally with other groups.
• Strong organization, prioritization, and time‑management skills; highly attentive to detail.
• Ability to work across multiple systems.
• Enthusiastic and passionate about the changes in the resale industry.
• Relatable and conversationalist not afraid of getting to new faces.
• Passion for Fashion and Sustainability.
• Tech savvy.
• Self‑starter who likes to enjoy a new challenge.
• Ambitious and willing to achieve goals set forth and wanting to be best‑in‑class at all things you set your mind to.
• Able to present a case study on the industry and what makes Rebag a leader in the industry.
• Lead by example at all times.
• Comfortable standing on your feet for long periods of time.
• Ability to work weekends and evenings.
• Ability to lift a maximum of 40 lbs based on needs of the role.
• Legal right to work in the United States.

Salary Range: $20 - $24

As set forth in Rebag’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.