Sales Floor Associate PT - Desert Hills

Rebag; Cabazon (CA); On-site; USD 28,000 - 33,000; Part time

Job summary

Rebag, the luxury resale leader, is seeking a part-time Sales Floor Associate to engage customers, capture leads, and convert interest through a charismatic presentation of our products. This onsite role emphasizes exceptional service, relationship-building, and a passion for fashion and sustainability.

You will support peers, nurture client connections, and act as a brand ambassador, contributing to a high-energy team focused on surpassing sales goals while delivering an outstanding customer

Qualifications

• Team-oriented and cross-functional collaboration skills.
• Strong organization, prioritization and time management; detail-oriented.
• Ability to work across multiple systems.
• Enthusiastic about changes in the resale industry.
• Relatable and conversational; comfortable meeting new people.
• Passion for fashion and sustainability.
• Tech-savvy; self-starter with new challenges.
• Ambitious and best-in-class mindset.

Responsibilities

• Maintain the highest degree of customer service to deliver an elevated experience.
• Strive to meet/exceed personal, category and store sales goals and KPIs.
• Build client relationships for new acquisition and retention.
• Represent Rebag as a brand ambassador, delivering exceptional service and delighting customers.
• Communicate product and customer feedback to management.
• Support product launches, client service and selling initiatives.
• Participate in regular trainings on product knowledge and arrivals.
• Build knowledge of trends and designers/brands.
• Maintain store merchandising standards and stock operations.
• Adhere to company policies and procedures at all times.
• Perform store maintenance and multi-task effectively.
• Be flexible with working hours and handle ad hoc requests.

Job description

Rebag, the ultimate destination for buying and selling the most coveted designer handbags and accessories, is an e-commerce company reimagining the role of luxury in the secondary market. Rebag has opened a world of endless access to luxury, with a unique business model that puts the seller first, offers upfront payment, and makes the resale experience smooth and clutter-free.

Since its inception, Rebag has catered to a rapidly growing segment of consumers who are exploring ownership of luxury goods in a sustainable and affordable way. The company operates online and in stores, with locations in Los Angeles, New York, Miami, and Connecticut. Founded in 2014 by a team out of Harvard Business School, Rebag is backed by prestigious venture capital investors including General Catalyst, Novator, Crosslink and FJLabs, and has raised over $100m in funding to date. In 2020, Rebag was named one of Fast Company’s Most Innovative Companies. Rebag has been featured in the New York Times, Business of Fashion, VOGUE, TechCrunch and more.

Role Description:

Our Sales Floor Associate is a part‑time role, and they are the critical contributors to driving sustainability in the fashion industry. In this role, you will be responsible for building rapport, capturing leads, and converting them through a charismatic presentation of our product and superb follow‑through.

You will be challenged to support your sales peers, build customer relationships, educate others about resale and match the benefits of selling their once loved luxury items to the needs of your customers. At the end of the day, you will be measured and rewarded for your ability to convert new business and also your ability to create Rebag fans who will tell our story to their friends and family.

To succeed at Rebag, you must be energetic, highly organized, and hard‑working. You should have a passion for fashion, sustainability, and the ability to create exceptional customer experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.

Job Responsibilities:

• Maintain the highest degree of customer service to effectively communicate and provide an elevated customer experience.
• Strive to meet/exceed personal, category and store sales goals and KPIs.
• Effectively build client relationships to support new client acquisition, and retention.
• Act as a brand ambassador representing all that Rebag stands for, offering the highest level of customer service, aiming to delight and surprise.
• Communicating product and customer feedback to the management team.
• Support all company initiatives as they relate to product launches, client service and selling.
• Participate in regular training/meeting sessions as needed on product knowledge and new arrivals.
• Build upon your strong knowledge of trends and designers/brands.
• Ensure store visual merchandising standards are met and maintained.
• Responsible for stock operations, processing and properly handling online purchase orders.
• Adhere to company policies and procedures at all times.
• Maintain all practices, policies and systems as specified by the Rebag Bar philosophy
• Perform store maintenance functions as needed or assigned.
• Able to multi-task and coordinate efficiently.
• Be flexible with working hours and efficiently deal with any additional ad hoc requests.

Requirements:

• Team-oriented and possesses the ability to work cross-functionally with other groups.
• Strong organization, prioritization and time management skills; highly attentive to detail.
• Ability to work across multiple systems.
• Enthusiastic and passionate about the changes in the resale industry.
• Relatable and conversationalist not afraid of getting to new faces
• Passion for Fashion and Sustainability
• Tech Savvy
• Self-starter who likes to enjoy a new challenge
• Ambitious and willing to achieve goals set forth and wanting to be best-in-class at all things you set your mind to
• Able to present a case study on the industry and what makes Rebag a leader in the Industry
• Lead by example at all times
• Comfortable standing on your feet for long periods of time
• Ability to work weekends and evenings
• Ability to lift a maximum of 40 lbs based on needs of the role.
• Legal right to work in the United States

Salary Range: $20 - $24

#Li-Onsite

As set forth in Rebag’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.