Sales / Family Service Advisor - Spanish Speaking

Security National Financial Corporation; San Diego (CA); On-site; USD 70,000 - 185,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits withH

401(k) with company match

Paid time off + 12 paid holidays

Presidents Circle Incentive Trip

Ongoing training, coaching, and career

Job summary

Security National Financial Corporation is seeking a Family Service Advisor in a compassionate, sales-driven environment. You will work on-site in our cemeteries/mortuaries, guiding families through pre-planning with care and clarity.

Expect daily outreach, a strong pipeline, and a professional, integrity-driven team culture. The role blends sales with meaningful service, requiring presence, discipline, and the ability to license promptly.

Qualifications

• Sales experience preferred; a sales mindset required.
• Willingness and ability to obtain required licensing.
• Availability for a rotating Monday–Sunday schedule.
• Strong communication skills and emotional awareness.
• A service mindset and coachability with a positive attitude.
• Valid driver’s license and reliable transportation.

Responsibilities

• Meet with families and guide them through pre-planning with care and clarity.
• Educate — not pressure — so families can make confident decisions.
• Build and maintain a strong pipeline through daily outreach and follow-up.
• Hit consistent activity expectations that drive appointments and sales.
• Communicate clearly with your team so families are fully supported.
• Represent a trusted organization with professionalism and integrity.

Skills

Sales

Customer service

Prospecting

Communication skills

Emotional awareness

Coachability

Education

High school diploma

Job description

Serve Families. Build a Career with Purpose.

This role is for someone who feels called to serve — and who is driven to sell.

As a Family Service Advisor, you will work in one of our beautiful cemeteries and mortuaries alongside a team that is fun and upbeat — doing work that genuinely matters.

You will walk with families through meaningful decisions, helping them plan, prepare, and find peace of mind. This is not transactional work. It requires presence, compassion, and follow-through.

It is also a professional sales role. Serving families well requires consistency, discipline, daily outreach, and a commitment to growth.

Licensing

This is a licensed role. If you are not yet licensed, we will support you through the process — study materials, coaching, and licensing costs are provided. We expect candidates to pursue licensing promptly and with the same accountability we expect in the field.

Who Thrives Here

You will do well in this role if you:

• Are sales-oriented and motivated by goals, activity, and earnings
• Naturally put people first and find purpose in serving others
• Are willing to prospect consistently, even when it's uncomfortable
• Can commit to a rotating Monday–Sunday rotating schedule, including evenings as needed
• Take feedback, apply it, and keep improving
• Hold yourself accountable to your activity and your results
• Follow through on what you say you're going to do

What You’ll Do

• Meet with families and guide them through pre-planning with care and clarity
• Educate — not pressure — so families can make confident decisions
• Build and maintain a strong pipeline through daily outreach and follow-up
• Hit consistent activity expectations that drive appointments and sales
• Communicate clearly with your team so families are fully supported
• Represent a trusted organization with professionalism and integrity

What You’ll Receive

• $70,000–$185,000 base pay + uncapped commission
• Support and reimbursement toward required licensing
• Medical, Dental, Vision benefits with HSA/FSA options
• 401(k) with company match
• Paid time off + 12 paid holidays
• President's Circle Incentive Trip opportunity
• Ongoing training, coaching, and advancement opportunities

Requirements and What We're Looking For

• Customer service, educators, veteran’s, or sales experience preferred; a sales mindset required
• Willingness and ability to obtain required licensing
• Availability for a rotating Monday–Sunday rotating schedule
• Strong communication skills and emotional awareness
• A service mindset and genuine coachabilitywith a positive professional attitude
• Valid driver's license and reliable transportation
• High school diploma required
• Fluent Spanish Speaking is required for this role

The Standard

We serve families at a high level. That means:

• We communicate
• We follow through
• We take ownership of our results

Why This Role Matters

Families remember how they were treated in these moments. This role gives you the opportunity to show up when it matters most — and do it the right way.