Family Service Advisor

Green Hills LA; Palos Verdes Peninsula (CA); On-site; USD 260,000; Full time

Benefits offered by this job

Competitive earnings

Retirement plan contributions

College tuition assistance up to $7,500 per year

Reward trips for top Sales Advisors

Job summary

A leading family services organization located in California seeks a Family Service Sales Advisor. This entry-level position focuses on guiding families through sensitive burial arrangements and providing pre-need assistance. Ideal candidates possess superb customer service skills, a nurturing demeanor, and are self-motivated to improve their financial situation. The company offers competitive earnings, a retirement plan, and education assistance. Bilingual candidates in Spanish or Japanese are preferred, making this role an excellent opportunity for dedicated individuals looking to excel in sales with a purpose.

Qualifications

• Excellent customer service skills with a nurturing and empathetic demeanor.
• A self-starter focused on personal financial improvement.
• Ability to handle sensitive situations with care and professionalism.

Responsibilities

• Guide bereaved families in making burial arrangements.
• Assist families with pre-purchasing end-of-life items.
• Provide organizational support and follow-up.

Skills

Customer service excellence

Nurturing and empathetic nature

Driven self-starter

Bilingual (Spanish or Japanese)

Job description

A career as a Family Service Sales Advisor has been referred to as the “Best kept secret in sales” and requires a very special individual to perform the job requirements. So, what’s so special about a career that involves selling cemetery-related items? For starters, our business has proven it can survive any pandemic or economic downturn, our products and services are needed by almost everyone in our area and our average sales Advisor’s earnings in 2024 was $260K!

In 2025, we will be rewarding our top Sales Advisors (and a guest) with a trip to Hawaii, our company will continue to fund a retirement account for all our employees (the company pays 7.5% of your yearly earnings into a retirement plan for you) and we will also continue offering a college tuition assistance program that pays up to $7,500 per year. While we may expect a lot from our employees, we’re willing to make it absolutely worth their while!

A Family Service Sales Advisor provides guidance to bereaved client families and helps them make burial arrangements for their departed loved ones. They also work with families to purchase end-of-life items in advance, in order to prevent unnecessary burdens and emotional stress when a loved one is lost. These special individuals afford hope to our families through their infectious spirit and provide structure and guidance through their organizational and follow-up skills.

This position has often been called “sales with a heart” and requires an individual who excels in customer service, has a nurturing, empathetic nature, and is a driven, self-starter, looking to better their financial position in life, but has yet to find that perfect opportunity.

Our sales organization will only accept applications from top-notch people because our growing team of eagles looks to soar, not wait in the nest. Those individuals that can’t follow the rules and prefer to wallow in personal drama and excuses, need not apply. We’re looking to fill our “best in class” sales team with individuals who can help propel our current position as a market leader through their ethics, talent, and hard work and truly land us in a league of our own!

Our team values individuals who are bilingual in Spanish or Japanese.

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Management and Manufacturing
• Individual and Family Services