Sales Executive - Highlands Inn

Hyatt Vacation Ownership; Carmel-by-the-Sea (CA); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Uncapped earnings potential

Competitive pay

Medical benefits

Travel discounts

Credit union

Tuition reimbursement

Counseling & family support

Growth opportunities

Job summary

Hyatt Vacation Ownership is seeking a Sales Executive Trainee to assist Owners and guests with experiences and events, creating memorable vacation moments in a supportive team environment.

You will answer questions about properties, follow up on referrals, and coordinate pricing, maps, and descriptions while maintaining accurate records. A flexible schedule including weekends/holidays is expected.

Qualifications

• One year of related experience is preferred.
• Active Real Estate License where mandated by law.
• Background and drug screening may be required per state/local requirements.

Responsibilities

• Answer Owner questions regarding properties and location amenities; make recommendations.
• Follow up on referrals from Owners.
• Fulfill requests regarding pricing, maps, descriptions, room locations, and portfolio information.
• Contact Owners to monitor satisfaction and develop business opportunities.
• Develop and maintain records on customer contacts for effective follow-up.

Skills

Customer service

Sales

Education

Real Estate License

Job description

Are you looking for a place where meaningful moments are made together?
We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Sales Executive Trainee, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where Great Benefits Lead To a Life Fulfilled

• Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
• Competitive Pay
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities

As a Sales Executive Trainee, a typical day will include:

• Answer Owner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
• Follow up on referrals/leads from Owners.
• Fulfill requests from Owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
• Contact Owners to monitor satisfaction, make them aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
• Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.

Guest Experience And Company Standards

• Welcome and greet all guests and anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

To Become a Sales Executive Trainee

• Available to work a flexible schedule to include weekends and holidays.
• Position may require background and drug screening, in accordance with state and local requirements.
• The incumbent is required to maintain an active and in good standing professional Real Estate License where mandated by law.
• One-year related experience is preferred.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.