The Sales & Client Relations Executive is accountable for leading the Oakdale Center's inbound and outbound sales efforts. This role is responsible for generating leads, presenting & promoting IO services, and meeting sales goals or quotas. To be successful in this role, you will need a deep understanding of the sales process & service offerings, and the ability to sell to prospective and existing customers through our customized consultative selling approach. You are a natural “people-person” with the ability to connect quickly with prospects and clients.
Responsibilities:
- Establish, develop, and maintain positive business relationships with clients
- Evangelize the services & solutions: Learn the highlights of the entire suite of Intelligent Office solutions inside and out, and evangelize it in the small business and professional services community
- Create, validate, and qualify opportunities using consultative selling techniques and ultimately convert leads to bookings, providing complete and appropriate solutions to boost revenue growth and profitability
- Provide world-class customer experience from lead generation to the close of the sale
- Contact potential clients via phone and email to generate qualified prospects, set up tours/meetings, and close deals
- Generate new sales opportunities through outbound phone calls to local businesses and articulate a value proposition to effectively represent how IO can help their business
- Answer inbound calls from prospective and current clients
- Present, promote, and sell services using solid knowledge to existing and prospective clients
- Generate new business through inbound lead follow-up and outbound account prospecting best practices; conducting in-depth research on prospects
- Develop and execute a cold calling strategy to target small businesses, e.g., financial services, legal, and consulting prospects
What are we looking for?
- Proven work experience in an Inside Sales Role (2-3 years)
- Experience in coworking and/or hospitality is a plus
- Must be highly motivated, flexible, and service-oriented
- Must be familiar with CRM practices and LinkedIn Sales Navigator
- Dynamic self-starter with strong communication skills, “Hunter” mentality, and experience in networking with and influencing decision-makers
- Excellent selling, communication, and negotiating skills, including the ability to successfully overcome objections
- Strong listening and presentation skills
- Prioritizing, time management, and organizational skills
- Thorough understanding of marketing and negotiating techniques
- Experience in opening doors to new opportunities
- Fast learner and passionate about sales
Intelligent Office is an equal-opportunity employer.