Sales Executive

THORNDALE PARTNERS; Nashville (TN); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a strategic Account Manager to lead client interactions and manage projects within the digital marketing landscape. This role demands a strong background in customer support, technology sales, and project management, along with the ability to navigate complex client needs effectively. The ideal candidate will possess excellent communication skills and a deep understanding of SEO, SEM, and PPC advertising, especially in conjunction with AI and machine learning advancements. This is a fantastic opportunity to work with Fortune 500 clients and drive impactful digital strategies in a collaborative environment.

Benefits

Low-cost healthcare

401K matching

Office supply stipend

PTO

Qualifications

• 5+ years in roles such as Account Manager or Strategic Marketing Management.
• Excellent communication and troubleshooting skills required.
• Understanding of digital marketing landscape and project management.

Responsibilities

• Manage Fortune 500 client interactions at the C-suite level.
• Ensure project deadlines are met and resources are coordinated.
• Translate client needs into technical solutions.

Skills

Customer Support

Technical Project Management

Strategic Marketing Management

SEO

SEM

PPC Advertising

AI and Machine Learning

Excellent Communication Skills

Troubleshooting Skills

Leadership

Education

Bachelor's Degree

Master's Degree

Tools

Slack

Trello

Zoom

Basecamp

Job description

We are searching for a strategic thinker with a background in customer support, technology sales, technical project management, and/or strategic marketing management to manage client accounts for a robust digital marketing and analytics platform. This hire will manage daily client interactions, set meetings, track and manage client needs, and coordinate human and capital resources to accomplish client goals. An understanding of the digital marketing landscape is required, and this hire should be familiar with strategic planning related to SEO, SEM, organic search, and PPC advertising, especially when partnered with technical advances such as AI and machine learning.

Details

• Title: Account Manager
• Type: Direct-Hire Full-Time Opportunity
• Location: Tennessee or Texas based candidates are preferred; open to IL, MT, and CO
• Base Salary: Negotiable + Full Benefits (low-cost healthcare, 401K matching, office supply stipend, PTO, etc.)

Ideal Candidate Profile

• Bachelor's Degree required; Master's Degree preferred
• Excellent communication and presentation skills (written and verbal)
• Excellent customer service and troubleshooting skills
• High standard of professionalism in appearance and attitude
• Local to the Nashville, TN area and willing to work remotely until 2022
• 5+ years in roles such as Account Manager, Account Director, Enterprise Sales, Technical Project Management, Client Partnership, Engagement Manager, Director, or Strategic Marketing Management for digital marketing platforms
• Understanding of the digital marketing landscape and familiarity with strategic planning related to SEO, SEM, organic search, and PPC advertising, especially with AI and machine learning
• Tools proficiency: Slack, Trello, Zoom, and Basecamp
• Comfortable leading meetings in-person or via Zoom; confident in front of a camera and taking leadership
• Experience managing project timelines and budgets

Scope of Work

• Manage all assigned Fortune 500 client interactions at the C-suite level within the Nashville market
• Ensure all project deadlines are met; coordinate resources to achieve client goals within budget
• Lead internal client status update meetings; keep teams on track and within timelines
• Translate client needs into technical solutions
• Maintain good relationships with senior leadership, marketing strategy teams, technical teams, and enterprise account executives
• Identify account development or expansion opportunities and communicate with leadership
• Establish project strategy based on business/digital roadmaps and success metrics
• Oversee reporting efforts; create and distribute strategic documents
• Identify bottlenecks and brainstorm process improvements
• Exercise critical thinking, communication, and decision-making skills aligned with company and client values
• Manage client digital programs and analyze digital roadmaps

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