Sales Executive

Service Management Group; Kansas City (MO); Hybrid; USD 900,000 - 1,200,000; Full time

Benefits offered by this job

Unlimited PTO

Parental leave

Company equipment

Job summary

Service Management Group is seeking a results-driven Sales Executive to lead new-logo acquisitions in upper mid-market and enterprise accounts. This fully remote role supports the Kansas City area and requires up to 15% travel as needed.

You will build pipeline, manage opportunities, conduct discovery, craft compelling ROI stories, and close deals across restaurant, retail, and consumer services sectors. Proficiency with Salesforce and digital selling tools is expected.

Qualifications

• 3+ years of B2B sales experience in SaaS or services.
• Proven ability to build and close pipeline on upper mid-market and enterprise deals.
• Strong consultative selling, discovery, and stakeholder management.

Responsibilities

• Own full sales cycle from prospecting to contract close.
• Develop and manage a healthy pipeline with qualified opportunities.
• Lead discovery to uncover priorities, budgets, and buying processes.
• Craft tailored ROI/value stories that align with customer needs.
• Maintain accurate forecasting in Salesforce and collaborate with cross-functional teams.

Skills

B2B sales

Pipeline development

Negotiation

Account management

Forecasting

Salesforce

Education

Bachelor's degree

Tools

Salesforce

Job description

Sales Executive

Fully remote, Kansas City area preferred | Up to 15% travel

Help leading brands turn customer insight into business growth.

SMG works with more than 550 brands across 180+ countries, including Pizza Hut, Zaxby’s, Jersey Mike’s, and L’Oréal NYX. Our AI-native Ignite® platform and hands‑on expertise help organizations understand and improve brand, customer, and employee experiences.

SMG is growing, including through strategic acquisitions that expand our capabilities. We’re looking for a commercially sharp, hands‑on seller to help bring that broader portfolio to market and amplify our growth.

You’ll focus on upper mid‑market and enterprise‑level opportunities, engaging senior buyers across complex organizations. You’ll create and qualify pipeline, lead sales conversations, and close new business, while bringing the voice of prospective customers back to SMG to help shape our market story.

What you’ll do

You’ll build pipeline and close new‑logo opportunities with upper mid‑market and enterprise‑level organizations across restaurant, retail, and consumer services. As SMG grows and brings expanded capabilities to market, you’ll help turn that growth into new customer relationships and revenue.

• Own the full new‑logo sales cycle, from account strategy and prospecting through negotiation and contract close.
• Build and manage qualified pipeline through account research, targeted outreach, referrals, industry events, campaigns, and partnership with SDRs.
• Lead discovery with prospective customers to understand their priorities, decision criteria, buying process, budget, and business challenges.
• Develop a clear, tailored value story that connects SMG’s platform, professional services, and expertise to customer needs.
• Build account plans, engage the right stakeholders, advance opportunities, and navigate procurement and contracting.
• Maintain accurate opportunity and forecast information in Salesforce, using prospecting and AI‑enabled tools to improve visibility and execution.
• Share buyer and market insight with Sales, Marketing, Product, and other partners to strengthen messaging and go‑to‑market efforts.

What success looks like

Once fully ramped, success includes:

• Delivering against an annual new‑logo quota of approximately $900K–$1.2M.
• Building a healthy pipeline of qualified opportunities with clear buyer needs, next steps, and paths to close.
• Winning new customers through a compelling value case and effective stakeholder engagement.
• Providing accurate forecasts and actionable market insight that help SMG improve its sales approach.

This is a goal-driven role with quota-based variable compensation and accelerator incentives.

What you’ll bring

You’re a proactive seller who can create momentum, make sound commercial decisions, and follow through in an evolving market. You’ll bring:

• At least 3 years of experience in B2B sales, business development, or another revenue‑generating role.
• A track record of building pipeline, managing sales cycles, and closing business.
• Strong consultative selling, discovery, qualification, and negotiation skills.
• The ability to engage multiple stakeholders and connect customer priorities to a clear business case.
• Strong communication, presentation, organization, and follow‑up skills.
• Confidence working independently, navigating ambiguity, and staying accountable to goals.
• Proficiency with Salesforce and comfort using prospecting, virtual‑selling, and sales productivity tools.
• A bachelor’s degree is preferred; equivalent experience will also be considered.
• Experience selling SaaS, technology‑enabled or professional services, ideally in restaurant, retail, or customer experience industries preferred.

Why you’ll love SMG

This is an opportunity to help shape how SMG wins new business as we bring expanded capabilities to market. You’ll work with recognized brands, collaborate with experienced sales and product specialists, and have room to influence account strategy and how we tell our story. You’ll receive a structured 30/60/90‑day ramp, deal coaching, and cross‑functional support.

SMG is remote‑first and values ownership, collaboration, and continuous improvement. Benefits include unlimited PTO, extended parental leave, and company‑issued equipment.

Learn more about SMG, our purpose and values, and our solutions at www.smg.com.

Our commitment to inclusion

SMG is proud to be an equal opportunity employer and is committed to creating an inclusive environment where

everyone can thrive. If you require an accommodation during the application or hiring process, please contact

[e-mail].