Sales Excellence Trainer - MedTech & Ophthalmology

ZEISS Group; Springfield (IL); On-site; USD 83,000 - 103,000; Full time

Benefits offered by this job

Performance Bonus

Medical plans

401k Matching

Vacation and sick pay

Job summary

ZEISS is seeking a seasoned Sales Training Lead to develop and deliver training programs for our US and global field teams. You will cover product knowledge, sales process training, and field coaching to improve effectiveness and adoption of new launches.

You’ll collaborate with Global Training, Sales, Marketing, Clinical, R&D and Operations to ensure consistent, compliant programs and measurable outcomes. Strong presentation skills and cross‑functional impact are essential.

Qualifications

• 5+ years successful high tech, medical device sales or training background.
• 5+ years of relevant OR experience (successful sales and/or clinical technology experience with capital medical instruments), Ophthalmology/Phaco preferred.
• Experience supporting development/implementation of sales training programs and/or experience as a field sales trainer, public speaking or teaching skills.
• Deep knowledge of sales activities, principles, and processes; ability to identify, implement and analyze sales training needs.
• Experience measuring training effectiveness.
• Strong relationship‑building skills needed to build rapport with teammates quickly and professionally.
• Excellent leadership, interpersonal, communication, project management, and organizational skills.
• Superior presentation/facilitation skills in a virtual and live environment.
• Desire to work in a fast‑paced environment.
• Proactive, creative, and positive approach to providing solutions.
• Continuous learner with a passion for developing people.
• Proficient in MS Office Suite.
• Able to work with a wide variety of cultures and language abilities.

Responsibilities

• Lead training for the US and/or global sales leadership, representatives, and affiliates on Carl Zeiss.
• Meditec USA products and applications.
• Lead training for the US and/or global sales leadership, representatives and affiliates on sales process, methodologies, tools and practices.
• Conduct field-based training (reps and occasionally customers), coaching, assessments, and certifications.
• Achieve and maintain LMS Trainer certifications, utilize globally approved training materials, and collaborate with global trainers on US Sales training needs.
• Provide in-house, on-site sales and virtual support for Carl Zeiss Meditec USA products.
• Lead training of cross-functional teams, such as marketing, clinical, operations, etc.
• Support the preparation of customer‑centric training and course materials for Carl Zeiss Meditec US products.
• Incorporate all required legal/regulatory/compliance materials into the appropriate training programs.
• Drive training completion requirements and documentation.
• Provide learner feedback to sales management with recommendations for follow‑up (coaching plan).
• Follows all training procedures and contribute to process improvement plans to refine and improve efficiencies.

Skills

Sales training

Public speaking

Relationship-building

Leadership & communication

MS Office proficiency

Diversity and cross-cultural work

Job description

ZEISS is seeking a seasoned Sales Training Lead to develop and deliver training programs for our US and global field teams. You will cover product knowledge, sales process training, and field coaching to improve effectiveness and adoption of new launches.

You’ll collaborate with Global Training, Sales, Marketing, Clinical, R&D and Operations to ensure consistent, compliant programs and measurable outcomes. Strong presentation skills and cross‑functional impact are essential.