Sales & Events Operations Specialist

Hyatt Hotels Corporation; Portland, Northern (OR, KY); Hybrid; USD 30,307 - 34,440; Full time

Benefits offered by this job

Health Benefits for you and your Deped

Paid Vacation, Sick and Holidays

401K Plan with Matching Contributions

Employee Stock Purchase

Complementary Meals

Tuition Reimbursement Program

Family Bonding Benefits and OregonPaid

Complimentary hotel nights, friends &/

Job summary

Hyatt Regency Portland is seeking a Sales & Events Operations Administrator to join our Sales & Events team. The role supports hotel sales performance through administrative support, systems management, data handling, reporting, and process coordination.

The position ensures accurate proposals, booking files, and smooth handoffs across departments, with a focus on generating revenue. The role includes site tour prep, dashboard reporting, SOP maintenance, and onboarding of team members to

Qualifications

• Hotel sales, catering, events, revenue, or sales operations experience preferred.
• Strong attention to detail and ability to maintain clean, accurate records.
• Comfortable preparing reports, reviewing data, and identifying inconsistencies.
• Ability to support multiple sellers while balancing deadlines, system needs, and process improvement work.

Responsibilities

• Prepare, format, route, and track proposals, contracts, amendments, and client-facing sales documents.
• Maintain accurate booking files, client records, room block details, concessions, deadlines, and supporting documentation.
• Support sales managers with follow-up items, client forms, rooming list reminders, deposit tracking, and internal coordination.
• Prepare sales meeting materials, agendas, recaps, and action-item follow-up.
• Coordinate with catering, events, reservations, revenue, accounting, front office, and operations to support clean handoffs.
• Support with site tour preparation both on site and prior to arrival.
• Maintain the System Administration Checklist.
• Serve as the first point of contact for sales system questions, basic troubleshooting, user support, and workflow guidance.

Skills

Attention to detail

Cross-functional coordination

Communication skills

Sales support

Tools

Salesforce

Cvent

Delphi/Amadeus/Envision

Job description

Hyatt Regency Portland is seeking a Sales & Events Operations Administrator to join our Sales & Events team. The role supports hotel sales performance through administrative support, systems management, data handling, reporting, and process coordination.

The position ensures accurate proposals, booking files, and smooth handoffs across departments, with a focus on generating revenue. The role includes site tour prep, dashboard reporting, SOP maintenance, and onboarding of team members to