Group & Catering Sales Manager

Hyatt Centric Downtown Portland; Portland (OR); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) retirement match

Paid holidays and PTO

Employee Assistance Program

Job summary

Hyatt Centric Downtown Portland is seeking a Sales & Events Manager to drive group and social catering business, coordinate event details, and ensure flawless execution of functions. You will serve as the primary liaison between clients and hotel operations, building partnerships and delivering exceptional guest experiences.

You will proactively solicit clients, conduct site visits, prepare contracts and BEOs, and collaborate with internal teams and vendors to exceed expectations.

Qualifications

• Bachelor's degree in Business, Hospitality Management, or related field.
• 1–2 years hotel sales or catering experience.
• Strong negotiation, communication, and relationship-building skills.
• Ability to work independently while collaborating with multiple departments.
• Knowledge of Delphi, Cvent, and Meeting Broker is a plus.
• Proficiency in Microsoft Office (Excel, Outlook, PowerPoint, Word).
• Ability to multi-task in a fast-paced environment with attention to detail.
• Willingness to work a flexible schedule, including occasional evenings and weekends for client events.

Responsibilities

• Proactively solicit, negotiate, and secure group room blocks, social catering events, and special occasions (weddings, meetings, celebrations).
• Develop and maintain relationships with corporate, social, SMERF, association, and wedding clients.
• Conduct site visits, sales presentations, and client meetings to drive business and showcase hotel offerings.
• Assist in achieving hotel revenue goals through targeted prospecting, account management, and networking.
• Monitor booking pace, analyze business trends, and provide insights for forecasting.

Skills

Negotiation

Communication

Relationship-building

Multitasking

Independent work

Education

Bachelor's degree in Business or Hospitality

Tools

Delphi

Cvent

Meeting Broker

Microsoft Office

Job description

Hyatt Centric Downtown Portland is seeking a Sales & Events Manager to drive group and social catering business, coordinate event details, and ensure flawless execution of functions. You will serve as the primary liaison between clients and hotel operations, building partnerships and delivering exceptional guest experiences.

You will proactively solicit clients, conduct site visits, prepare contracts and BEOs, and collaborate with internal teams and vendors to exceed expectations.