Sales Coordinator

Colwen Management Inc; Portland (ME); On-site; USD 44,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Flexible Spending Accounts

Paid Time Off

Employee Assistance Program

401K Plan - Traditional & Roth Options

Hotel Discount Travel Program

Job summary

Portland Harbor Hotel in Portland, ME is seeking an experienced Sales Coordinator to support the Sales Team by managing room blocks, groups, events and billing. You will be the reference for clients and guests by coordinating site tours, proposals, and group resumes.

This role demands strong organizational skills, superb communication, attention to detail, and the ability to multi-task across multiple accounts. Join Colwen Hotels Properties for growth and benefits.

Qualifications

• Previous hospitality sales experience preferred.
• Excellent verbal and written communication skills.
• Ability to multi-task and manage multiple accounts simultaneously.

Responsibilities

• Assist the sales team with leads, group detailing, events, tours, and billing.
• Coordinate room blocks, groups, schedules, and distribute BEOs; manage group billing and filings.
• Respond to client needs throughout the sales process and coordinate with other departments.

Skills

Organization

Multi-tasking

Communication

Customer service

Attention to detail

Tools

CRM software

MS Office

Job description

Portland Harbor Hotel
468 Fore Street Portland
Portland, ME 04101, USA

Portland Harbor Hotel and Cambria Portland Downtown-Old Port, Colwen Hotels Properties, are seeking an experienced and well-organized Sales Coordinator to provide the necessary support to the Sales Team. The successful candidate will become the point of reference for clients and guests by managing room blocks, groups, event details and billing. Join an incredible team with an opportunity for future growth!

General Responsibilities:

• Assists the sales team with leads, group detailing, events, site tours, event detailing & event execution
• Coordinate the sales team by managing room blocks, groups, and schedules, distributes BEO's, group billing, organize filing, and communicating relevant information
• Respond to client needs throughout the sales process
• Coordinate with other departments as necessary
• Responsible for sales office coverage
• Provide administrative support to the sales team including, but not limited to, answering phones, correspondence, assigning activities, assisting in site tours and reports, room blocks
• Assists the Sales Team with day of coordination, and execution for groups, meetings and events
• Ensure accuracy and timeliness of sales-related material, including event billing
• Must be able to show initiative including guests and operation needs
• Prepare written correspondence, group resume, weekly BEO's and reports and other reports as requested by the sales team
• Perform other duties as assigned

Requirements:

• Previous related experience, hotel preferred
• Organized, strong ability to multi-task, detail-oriented
• Energetic and Highly Personable
• Superior verbal and written communication skills
• Ability to compile, analyze and communicate data
• Excellent interpersonal and customer service skills
• Ability to deal with difficult guests and solve problems
• Ability to work independently, self-motivated
• Ability to stay calm under pressure
• Familiar with common computer software programs; ability to learn new computer software programs
• Ability to worked varied hours, based on business needs

We’ve got you covered: Benefits & Perks

• Medical Insurance with Company-Funded HRA
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan - Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts - Travel, Entertainment, & Retail
• Training and Development Programs

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.