Sales & Events Manager

The Essex Resort & Spa; Essex Junction, Essex (VT, VT); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in Vermont's hospitality sector is seeking a Sales & Event Manager to join their dynamic team. This role is pivotal in generating new business and managing events in the SMERF market segment. The ideal candidate will possess strong sales acumen, exceptional organizational skills, and a passion for creating unforgettable experiences. With a commitment to excellence and a supportive work culture, this opportunity offers personal and professional growth while contributing to the creation of magical moments for guests. If you thrive in a vibrant community dedicated to hospitality, this could be the perfect fit for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan with Employer Match

Paid Time Off

Complimentary Fitness Center Access

Discounts on Spa Treatments

Free Stay at the Resort

Discounted Movie Tickets

Discounts on Restaurant Purchases

Qualifications

• 2+ years of experience in hotel sales or event management.
• Strong interpersonal and organizational skills required.

Responsibilities

• Solicit new group business and manage event logistics.
• Serve as primary contact for SMERF clients from booking to follow-up.

Skills

Sales Management

Event Planning

Client Relationship Management

Communication Skills

Organizational Skills

Education

Bachelor's Degree in Hospitality Management

Certification in Event Management

Tools

Sales and Catering Software

Job description

Unlock your potential at The Essex Resort & Spa!

Join us on a journey where passion meets profession in the heart of Vermont's scenic countryside. We redefine hospitality excellence, offering more than just a job—it's an opportunity to join a dynamic team committed to crafting unforgettable experiences.

Whether you're an experienced expert or an aspiring talent, our diverse career opportunities promise growth, fulfillment, and the chance to make a meaningful impact. From culinary maestros to hospitality enthusiasts, administrative aces to creative minds, there's a place for every skill set and aspiration within our family.

Join us in creating magical moments for our guests, where every smile, every detail, and every interaction embodies the essence of true hospitality. At The Essex Resort & Spa, success knows no bounds. Dare to dream, dare to achieve, and let your career flourish in an environment where excellence is not just a goal, but a way of life.

At The Essex, hospitality isn't just a profession—it's a passion for creating memorable experiences that exceed expectations. Join our team and be part of a vibrant community dedicated to providing unparalleled service and genuine warmth to every guest who walks through our doors. With a commitment to excellence and a culture that values teamwork and personal growth, The Essex offers an exciting opportunity to make a meaningful impact in the world of hospitality.

Position Summary:

The Sales & Event Manager will be responsible for generating new business and growing existing accounts within the SMERF market segment. From prospecting and booking through to detailed event execution, this role bridges both sales and service, ensuring each group enjoys a seamless and memorable experience.

Key Responsibilities:

• Actively solicit new group business and cultivate existing accounts within the SMERF market segment through prospecting, networking and strategic outreach.
• Manage the full event cycle: qualify leads, prepare proposals, conduct site tours, negotiate contracts, and detail group logistics.
• Serve as the primary point of contact for SMERF clients from booking through post-event follow-up.
• Collaborate with internal departments (culinary, operations, rooms, spa, etc.) to ensure flawless execution and elevated guest service.
• Maintain accurate and up-to-date records in the CRM system, including client correspondence, contracts, BEO,s and rooming lists.
• Represent The Essex Resort and Spa at relevant industry events, networking functions, and trade shows to build relationships and drive business.
• Meet or exceed individual and team sales goals while adhering to budgetary guidelines and resort standards.
• Continuously monitor trends in the SMERF market to develop proactive strategies for capturing new business opportunities.
• Ensure compliance with all hotel policies, procedures, and brand standards.

Qualifications:

• 2+ years of experience in hotel sales, catering, or event management; prior experience with SMERF markets strongly preferred.
• Proven ability to close sales and manage multiple events from concept to completion.
• Strong interpersonal, organizational, and communication skills.
• Proficiency with sales and catering software.
• Ability to work a flexible schedule including occasional evenings and weekends, based on event needs.
• Team-oriented mindset with a passion for hospitality and guest experience.

Benefits:

At The Essex, we believe in investing in our team members' well-being and growth, offering a comprehensive benefits package designed to support both personal and professional development. From competitive compensation and healthcare options to opportunities for career advancement and ongoing training, we strive to provide a fulfilling work environment where every employee feels valued and empowered. Join us at The Essex and embark on a rewarding journey where your contributions are recognized and rewarded, and where you can thrive both professionally and personally.

Employees classified as full time year round are entitled to participate in the following benefits after they have met the eligibility requirements:

• Medical Insurance (with Employer contribution).
• Dental Insurance (with Employer contribution).
• Vision Insurance.
• Life & Disability Insurance (Employer paid).
• Voluntary Life & Disability Insurance – for employee, spouse/domestic partner and child(ren) (supplemental – paid by employee).
• Medical Care Flexible Spending Account.
• Dependent Care Account (for Daycare, elderly care or other dependent care).
• Short and Long Term Disability Insurances.
• Accident Insurance.
• Critical Illness Insurance for employee and spouse/domestic partner.
• Paid Time Off.
• Bereavement Time.

All employees at least 18 years of age or older, regardless of status, are eligible to participate in our 401(k) plan with Employer match after 3 months of employment.

Property Benefits:

Employees of The Essex Resort & Spa can take advantage of the many benefits our property provides.

On Property Discounts:

• Restaurant.
• Spa (on treatments and products).
• Cook Academy.

Other Discounts:

• Memberships to The Edge Sports & Fitness.
• Stays at the hotel for employee, friends and/or family.
• Movie tickets to Essex Cinemas.
• Essex Experience (varies by business).
• Stays at other New England Inns & Resorts as part of the NEIRA program.
• Ski passes to Smuggler’s Notch & Sugarbush/IKON.

Other Benefits:

• Complimentary use of the on-site fitness center.
• Complimentary use of the on-site Tennis courts.
• Free Stay at the Resort (once per year for Employee & a guest) with Breakfast included (must be at least 18 years of age).