Sales & Events Coordinator - Client & Banquet Support

Remington Hospitality; Philadelphia (Philadelphia County); On-site; USD 30,307 - 41,328; Full time

Job summary

Remington Hospitality is seeking a detail-oriented sales office assistant to support Sales, Catering and Banquets. You will maintain filing systems, handle inquiries, and help manage rooming lists, payments, deposits and group resumes.

Your role includes qualifying inquiries, sharing information on policy procedures, and coordinating with the Sales Manager/DOS to ensure seamless event coordination and client maintenance. The starting rate is $26.00 per hour.

Responsibilities

• Maintain office filing system.
• Balance accuracy between Delphi and PEP systems.
• Answer inquiries by phone professionally and transfer to Sales/Catering Manager; take messages per SOP.
• Retrieve and administer rooming lists, payment info, deposits and banquet guarantees when needed.
• Prepare and distribute Group Resumes to department heads by 9am every Thursday.
• Qualify inquiries using the approved sheet and book business when appropriate.
• Obtain information on policies for Sertifi, Credit Cards, Contracts.
• Coordinate with Sales Manager/DOS to support client maintenance and event coordination.
• Assist in telephone prospecting and outside sales blitzes using client lists.
• Administer Hilton Honors point bonuses weekly.
• Process commission payments including PO submittal, group pickup audit, and creating invoices; use FastPay for commissions/rebates.
• Understand BEO creation and communication process to support sales, catering and banquets.
• Order office supplies including marketing materials for sales office.
• Assist other Sales personnel and complete special tasks or projects as directed by DOS.
• Continue to learn and grow in the position.
• Starting Rate: $26.00

Job description

Remington Hospitality is seeking a detail-oriented sales office assistant to support Sales, Catering and Banquets. You will maintain filing systems, handle inquiries, and help manage rooming lists, payments, deposits and group resumes.

Your role includes qualifying inquiries, sharing information on policy procedures, and coordinating with the Sales Manager/DOS to ensure seamless event coordination and client maintenance. The starting rate is $26.00 per hour.