Sales & Catering Administrator

Remington Hospitality; Buffalo (NY); On-site; USD 28,000 - 40,000; Full time

Job summary

Remington Hospitality is seeking a Sales & Catering Administrator to support the sales team by coordinating all sales and catering functions, qualifying inquiries, and booking business as appropriate. The role reports directly to the Director of Sales & Marketing and requires professional hospitality at all times.

The position involves preparing proposals, contracts, BEOs, banquet checks, and managing communications, rooming lists, deposits, and daily reports for events in Buffalo, New York.

Qualifications

• Ability to work independently, prioritize tasks and seek clarification when needed.
• Strong work ethic and attention to detail.
• Excellent oral and written communication skills.
• Proficiency with MS Word, Excel and PowerPoint.

Responsibilities

• Perform according to standard operating procedures.
• Provide professional hospitality to guests and clients.
• Answer inquiries and route calls to Sales/Catering staff.
• Qualify and book pop-up inquiries when appropriate.
• Assist in prospecting and outside sales blitzes.
• Prepare sales kits, proposals, contracts and BEOs.

Skills

Communication

Time management

Independent worker

Organizational skills

Tools

MS Word

Excel

PowerPoint

Job description

Position Summary

The Sales & Catering Administrator assists the sales team by accurately and efficiently performing the execution and coordination of all sales & catering functions. Provides assistance in the sales process by qualifying and booking inquiries when appropriate. The Sales & Catering Administrator reports directly to the Director of Sales & Marketing.

Core Responsibilities

• Perform job according to standard operating procedures
• At all times provide professional hospitality to all guests and clients
• Answer telephone inquiries, accurately transfer calls to appropriate Sales/Catering Associate, and take accurate and detailed messages
• Assist in the sales effort by qualifying and when appropriate booking the business of pop up inquiries
• Assist the sales team in the area of telephone prospecting and outside sales blitzes by contacting the clients from an established list developed by the sales team
• Assist sales team retrieving rooming list, deposits and banquet guarantees when needed
• Create banquet room door signs for groups in meeting rooms as well as maintain the reader board in the lobby with all group functions
• Order office supplies for sales office as directed by DOS
• Prepare sales kits for sales team
• Complete Sales Proposals, Contracts, BEOs and Banquet Checks
• Make copies of room contacts, group resumes and rooming lists, BEO’s, daily reports and client evaluation forms and other items as required; distribute to the appropriate departments
• Maintain office filing system
• Efficiently sort and distribute mail for the hotel
• Assist sales and catering associates as needed

May Perform Additional Duties As Required

Knowledge, Skills & Competencies:

• Ability to work independently, prioritize work and ask for clarification when needed
• Strong work ethic
• Excellent oral and written communication skills
• Proficiency with MS Word, Excel and PowerPoint
• Excellent organizational and time management skills, ability to take initiative and handle multiple projects simultaneously
• Accuracy, attention to detail and the ability to proof own work

Hourly Pay: $25.00