Sales & Events Assistant

The Salvation Army; Norfolk (VA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Discounted Membership

Opportunities for growth

Job summary

The Salvation Army Kroc Center is seeking an Event Coordinator to assist with organizing and executing events, read and implement BEOs, and serve as a liaison between the Center and clients. The role supports event coordination, facility and event setup, client communication, and delivering excellent service to members and guests.

Responsibilities include coordinating details, ensuring contract compliance, greeting guests, answer calls, and maintaining clean event locations.

Qualifications

• High school diploma or GED and ability to organize, pay attention to detail, follow instructions, and work with limited supervision.
• Excellent communication and customer service skills required.
• Ability to read and interpret contracts/BEOs and coordinate with multiple departments.

Responsibilities

• Assist with organizing and executing events.
• Read and execute Banquet Event Orders (BEOs).
• Serve as liaison between the Kroc Center and clients.
• Coordinate event details to ensure set-ups follow contracts and BEOs.
• Provide excellent service to members and guests; handle setup and post-event debriefings.

Skills

Attention to detail

Organization

Communication

Customer service

Ability to work independently

Education

High school diploma or GED

Job description

Schedule/Hours: Flexible schedule required; event coverage, evenings, and weekends may be required.This position is responsible for: Assisting with organizing and executing events, reading and executing Banquet Event Orders (BEOs), and serving as a liaison between the Kroc Center and clients. The position supports event coordination, facility and event set-up, client communication, and delivery of excellent service to members and guests.Key Responsibilities:Cultivates relationships with internal and external customers and maintains professional communication to support future facility rentals and events.Coordinates event details to ensure facility and event set-ups are complete and accurate according to contracts and Banquet Event Orders (BEOs).Communicates client needs with Kroc Center departments, greets guests, answers phone calls, and ensures event locations are clean and ready.Prints and reviews BEOs, collects waivers, assists with event agreements/contracts, post-event debriefings, and special events, conferences, and seasonal programs.Provides excellent service to members and guests while working independently, prioritizing multiple projects, meeting deadlines, and supporting the Kroc Center team as needed.Physical Requirements and Working Conditions:Ability to meet attendance requirements and to read, write, and communicate in the English language.Ability to speak before large groups in person and move up to 40 lbs. for table, chair, and catering set-up needs.Duties are usually performed seated, with brief or occasional periods of standing or walking.Work is generally performed in a normal office environment with little or no physical discomfort associated with changes in weather, noise, dust, dirt, and similar conditions.Employee Benefits:Opportunities for growthDiscounted MembershipWHAT WE ARE LOOKING FOR IN YOUHigh school diploma or GED; ANDAbility to organize, pay attention to detail, follow instructions, and work with limited supervision; ORAny equivalent combination of training and experience which provides the required knowledge, skills, and abilities.Licenses and Certifications:Valid State Driver's LicenseEqual Opportunity Employer: Veterans | Disabled