Sales & Events Assistant (9165)

The Salvation Army; Norfolk (VA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Growth opportunities

Discounted Membership

Job summary

The Salvation Army in Norfolk, VA is seeking an Event Coordinator for the Kroc Community Center. You will assist in organizing events, read and execute Banquet Event Orders, and act as a liaison between the center and clients to deliver exceptional service.

You will manage event setup, client communications, and post-event activities while working with various departments. A valid driver's license and ability to work evenings and weekends may be required.

Qualifications

• High school diploma or GED required.
• Excellent organizational and communication skills required.
• Ability to work with minimal supervision and manage multiple tasks.

Responsibilities

• Cultivates relationships with internal and external customers to support future facility rentals and events.
• Coordinates event details to ensure set-ups align with contracts and BEOs.
• Greets guests, answers calls, and ensures event locations are clean and ready.
• Prints and reviews BEOs, collects waivers, assists with event agreements and post-event debriefings.
• Delivers excellent service to members and guests while prioritizing deadlines.

Skills

Organize clearly

Attention to detail

Follow instructions

Work with limited supervision

Education

High school diploma or GED

Job description

Job Details:

Job Location: PMC-Hampton Roads AC Kroc Community Center - NORFOLK, VA 23502, Salary Range: $12.77 - $15.07 Hourly, Job Category: Public Relations, Schedule/Hours: Flexible schedule required; event coverage, evenings, and weekends may be required.

This position is responsible for: Assisting with organizing and executing events, reading and executing Banquet Event Orders (BEOs), and serving as a liaison between the Kroc Center and clients. The position supports event coordination, facility and event set-up, client communication, and delivery of excellent service to members and guests.

Key Responsibilities:

• Cultivates relationships with internal and external customers and maintains professional communication to support future facility rentals and events.
• Coordinates event details to ensure facility and event set-ups are complete and accurate according to contracts and Banquet Event Orders (BEOs).
• Communicates client needs with Kroc Center departments, greets guests, answers phone calls, and ensures event locations are clean and ready.
• Prints and reviews BEOs, collects waivers, assists with event agreements/contracts, post-event debriefings, and special events, conferences, and seasonal programs.
• Provides excellent service to members and guests while working independently, prioritizing multiple projects, meeting deadlines, and supporting the Kroc Center team as needed.

Physical Requirements and Working Conditions:

• Ability to meet attendance requirements and to read, write, and communicate in the English language.
• Ability to speak before large groups in person and move up to 40 lbs. for table, chair, and catering set-up needs.
• Duties are usually performed seated, with brief or occasional periods of standing or walking.
• Work is generally performed in a normal office environment with little or no physical discomfort associated with changes in weather, noise, dust, dirt, and similar conditions.

Employee Benefits:

• Opportunities for growth
• Discounted Membership

WHAT WE ARE LOOKING FOR IN YOU: WHAT WE ARE LOOKING FOR IN YOU

• High school diploma or GED; AND
• Ability to organize, pay attention to detail, follow instructions, and work with limited supervision; OR
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications:

• Valid State Driver's License

Equal Opportunity Employer: Veterans | Disabled