Sales Estimator

ServiceMaster Clean of Fraser Valley; North Carolina; On-site; USD 50,000 - 70,000; Full time

Job summary

A leading restoration company is seeking a Sales Estimator to join their dynamic team. This pivotal role involves developing precise cost estimates for restoration projects and ensuring customer satisfaction. The ideal candidate will have significant experience in customer-facing sales, a background in emergency restoration, and proficiency in estimation software. Join us to make a difference in the communities we serve while enjoying competitive pay and comprehensive benefits.

Benefits

401(k)

Bonus based on performance

Flexible schedule

Ongoing Leadership Development Program

Health, Dental, and Vision benefits

Qualifications

• 3+ years’ customer-facing sales experience.
• Proficient in estimating software such as Xactimate and Symbility.
• 3+ years’ experience in emergency restoration services.

Responsibilities

• Serve as primary contact for clients, communicating project plans and costs.
• Create accurate estimates using industry software.
• Conduct sales calls and manage accounts.

Skills

Negotiation

Customer service

Detail-oriented

Tools

Xactimate

Symbility

Microsoft Office Suite

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Paul Davis is seeking a Sales Estimator to work alongside our Business Development Team, which helps support our company-wide mission of providing professional residential and commercial emergency restoration services for disasters of all sizes. The Sales Estimator will leverage their industry experience and knowledge to sell proposals to the client, ensuring customer satisfaction every step of the way. This role involves working closely with homeowners, property managers, insurance adjusters, and contractors to provide timely and detailed cost estimates, deliver exceptional customer service, and close restoration project opportunities.

Why Paul Davis? Join the leading restoration team to help us be THE difference-maker in the communities we serve while delivering exceptional results. We are a purpose-driven business, focusing on our Vision, Mission, Values and Paul Davis’ 10 Serving Basics…this is how we will win.

Our Vision: To provide extraordinary care while serving people in their time of need
Our Mission: To provide opportunities for Great People to deliver Best in Class Results
Our Values Deliver what you promise. Be Direct with Respect for the individual. Have pride in what you do. Practice continuous improvement. Do what it takes to win.

Key Responsibilities:

· Serve as the primary point of contact for clients throughout the sales and estimation process, clearly communicating project plans, costs and timelines to clients.

· Provide product knowledge and expertise to customers, recommending materials and services based on customers’ needs and interests.

· Communicate company safety program to customers at the inception of sale by inspecting job sites to identify any safety concerns.

· Create accurate and competitive estimates using Xactimate, Symbility, and other industry software.

ensuring alignment with insurance program guidelines and service level agreements.

· Demonstrate accurate estimating and program compliance.

· Submit complete and accurate estimates within 24 hours of job completion.

· Identify prospective customers and consistently generate and follow up on leads

· Conduct daily sales calls, provide proposals, generate new business leads and manage accounts.

· Meets or exceeds outlined sales goals, close rates, departmental GPM’s, follow-up calls requirements, etc.

Secondary Responsibilities:

· Attend job kickoffs and scope reviews where applicable.

· Understand the market that you serve, monitor market conditions, product innovations and competitors’ products, prices and sales.

· Collaborating with various team leads to ensure thorough communication of expectations are being delivered and met.

· Partner with branch personnel to gather on-site details and supporting documentation.

· Advocate or fair compensation through effective negotiations with adjusters and auditors.

· Follow Contexture job handoff procedures with 100% accuracy.

· Review of all pertinent contract and submittal sections for 100% accuracy.

· Escalate all sales-related issues within 24 hours.

Qualifications:

• 3+ years’ experience with customer-facing sales (Face to Face, phone & email).

• 3+ years’ industry experience in emergency services, contents, full-service restoration.

• 3+ years of estimate writing experience in software such as Xactimate and Symbility

• 2+ years’ of construction experience-construction documents & related processes

• Required and demonstrated ability to learn the product quickly.

• Proficient in Microsoft Office Suite (Outlook, Excel, Word, etc.)

• Demonstrates ability to work independently, with high attention to detail.

• Demonstrated ability to read and interpret construction documents.

• Excellent written and verbal communication.

• Exceptional Negotiation/ Budget Skills.

• Certifications: Xactimate & IICRC desired but not required with appropriate experience

Working Conditions and Physical Requirements:

• Full time, 40+ hour work week with some evening and weekend requirements as needed

• Flexible to work in various indoor and outdoor weather, both in-office and onsite.
• Use of personal protective equipment when required.
• Standing, walking, occasional bending, squatting, climbing stairs, and lifting up to 50 pounds.

Compensation and Benefits

• Ongoing Leadership Development Program.
• One-on-One mentorship.
• Structured training in the Paul Davis Way.
• Access to Paul Davis University and regular training.
• Company-provided cell phone, computer, and vehicle with gas card.
• Opportunity to control your own schedule after building foundation.
• Health, Dental, and Vision benefits.
• Flexible PTO and sick days.
• 401k with company matching.
• Competitive Salary with Bonus opportunities

Pre-Employment Testing:
As part of our commitment to maintaining a safe and compliant workplace, employment offers are contingent upon the satisfactory results of a background check and 10-panel drug screening.

Applying for this Position:

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you. We support and hire Veterans, and we are an Equal Opportunity Employer!