Sales Engineering Consultant - DWDM & Network Solutions

Ciena Corporation; San Jose (CA); On-site; USD 139,235 - 208,267; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(K) with company matching

Employee Stock Purchase Program

Job summary

A leading telecommunications company in San Jose seeks a Consultant for Sales Engineering to provide technical support for various platforms. The ideal candidate has a Master’s degree related to Engineering and at least 2 years of experience. Key responsibilities include managing technical issues and collaborating with engineering teams to meet customer needs. Offering a salary range of $139,235 - $208,267 annually with a comprehensive benefits package.

Qualifications

• Master’s degree or foreign equivalent in Engineering Management, Computer Science, or related field.
• 2 years of experience in Sales Engineering or related occupation.
• Experience with New Product Introduction activities.

Responsibilities

• Provide support with laboratory product evaluation for Ciena platforms.
• Manage technical requests and product defects resolution.
• Collaborate with internal and external stakeholders for timely project updates.

Skills

DWDM technologies

Customer support

Project and Release Management

Education

Master’s degree in Engineering Management, Computer Science, or related field

Tools

NETCONF

RESTCONF

SNMP

Job description

A leading telecommunications company in San Jose seeks a Consultant for Sales Engineering to provide technical support for various platforms. The ideal candidate has a Master’s degree related to Engineering and at least 2 years of experience. Key responsibilities include managing technical issues and collaborating with engineering teams to meet customer needs. Offering a salary range of $139,235 - $208,267 annually with a comprehensive benefits package.