Sales Engineer - US

Kore.ai; United States; Remote; USD 150,000 - 160,000; Full time

Job summary

Kore.ai is seeking a Sales Engineer for the West Coast US, remote. You will articulate value, demonstrate platform features, and collaborate with customers and engineers to design scalable AI-driven solutions.

Ideal candidates have 5+ years in technical sales roles, hands-on scripting experience (Python/Java/JS), and strong communication skills. Travel up to 50% is required; relocation within the West Coast is preferred.

Qualifications

• Minimum 5 years in a client-facing sales engineering/presales/solutions architect role.
• Minimum 5 years in the sales cycle at a technology company.
• Technical background in sales engineering or web development is preferred.
• Ability to learn new patterns and domains quickly.
• Strong problem-framing of client business challenges with crisp solutions.
• Experience with Python, Java, JavaScript, and Linux shell scripts.
• Willingness to travel up to 50% and reside within an hour of a major airport; West Coast residence required.

Responsibilities

• Articulate Kore.ai's value proposition and technology differentiation.
• Demonstrate Kore.ai Platform features and pre-built solutions.
• Whiteboard solution architecture, performance and scalability needs.
• Collaborate with architects, data scientists and NLU analysts to explain delivery.
• Lead use-case workshops with prospects and drive value.
• Analyze conversational UX use cases for feasibility and value.
• Prepare high-level ML effort estimates for customer engagements.
• Provide input to product roadmap and enhancements.
• Coordinate with delivery teams to ensure customer success.
• Develop relationships with prospect and customer technical contacts.
• Partner with Sales as a technical resource to pursue opportunities.

Skills

Sales engineering

Sales cycle

Technical acumen

Python

Java

JavaScript

Linux shell

Communication

Architectural mindset

Generative AI

Travel readiness

Education

Bachelor's degree in Computer Science or Engineering

Tools

N/A

Job description

POSITION / TITLE: ** SALES ENGINEER**

LOCATION: WEST COAST US - REMOTE

RESPONSIBILITIES

• Articulate our unique value proposition and technology differentiation.

• Demonstrate Kore.ai Platform features and pre-build Solution products.

• Whiteboard the solution and review architecture, performance, and scalability requirements.

• Collaborate with technical architects, data scientists and NLU analysts at prospective customers to explain how we deliver our solutions, products, and platform.

• Facilitate and drive use case workshops with prospective customers.

• Analyze conversational UX use cases for feasibility and value creation for the client.

• Prepare a high-level estimate of effort involved and skills needed from a machine learning perspective for a specific customer engagement.

• Work closely with product management to provide input and guidance for product roadmap and enhancements

• Work closely with the delivery teams to seamlessly transition from sales to delivery activities and ensure customer success

• Develop and maintain relationships with prospect and customer technical contacts.

• Work closely with Sales team as a technical resource & solutions consultant to pursue business opportunities.

EXPERIENCE / SKILLS REQUIRED

MUST HAVE SKILLS

• Minimum 5 years of experience in a client-facing sales engineer/presales/solution architect technical role required

• Minimum 5 years of experience participating in the sales cycle at a technology company required

• Technical experience preferably sales-engineering &/or web-development experience required

• Strong technical acumen & ability to learn new patterns, spaces and domains quickly required

• Ability to understand our client’s challenging business problems and frame up a crisp solution required

• Experience with languages such as Python, Java, JavaScript, and Linux shell scripts required

• Travel – must be willing to travel up to 50% and reside within an hour of a major airport required

• Must currently reside on the west coast of US required.

• Excellent communication skills need to articulate technical capabilities to business users and business requirements to technology teams

MUST HAVE ONE OR MORE OF THE FOLLOWING SKILLS

• Previous experience in contact center technologies (CCAAS, IVR, ITR, Chatbots/IVA, etc) required

• Previous experience in RPA or Process Automation required

• Previous experience in Generative AI or ML technologies preferably using LLM’s required

OTHER SKILLS:

• Confidence and strong presentation skills to drive large portions of long customer meetings

• Strong customer presence, especially with senior client executives

• Approachable and someone who loves to work a room and build relationships

• A consultant mindset to identify and frame customer solutions

• Proven track record selling enterprise ai deals

• Exceptional listener

• Strong verbal and written communication

• Strong analytical and problem-solving capabilities

• Highly organized, detail-oriented, and self-motivated

• Able to thrive in a high-growth, fast-paced environment

EDUCATION QUALIFICATION

• Bachelor’s degree in Computer Science, Engineering, or a related quantitative field required

Depending on specific professional experience and geographical location of individuals, the salary for this position ranges from $150,000 - $160,000. Additional wage/bonus/commission and benefit details will be shared during the formal interview process for this full-time employment opportunity.