Sales Engineer - SIP

Sinch; Atlanta (GA); Remote; USD 112,000 - 135,000; Full time

Job summary

An established industry player is seeking a Sales Engineer who excels in dynamic environments and possesses strong technical and communication skills. This role involves engaging with customers across various sectors, managing projects, and fostering collaboration. The ideal candidate will support the entire portfolio of communications channels, focusing on SIP trunking solutions. This position offers a mix of technical sales and proof of concept support, making it perfect for proactive problem solvers eager to make an impact in a fast-paced startup environment. Join a team where your contributions will drive success and innovation.

Benefits

Comprehensive medical, dental, and vision plans

Free virtual counseling

401(k) options with employer match

Generous paid time off

Paid parental leave

Flexible remote work options

Paid volunteer time

Qualifications

• 5+ years in Sales/Solutions Engineering with a focus on SIP trunking.
• Proven ability to manage complex technical projects and lead strategy.

Responsibilities

• Engage with customers in pre-sales activities and manage relationships.
• Provide ongoing technical guidance and support for Elastic SIP Trunking.

Skills

Sales/Solutions Engineering

SIP Trunking Solutions

VoIP Technologies

Messaging Services (SMS, MMS, RCS)

Communication Skills

Project Management

Technical Strategy

Stakeholder Management

Education

BA/BS degree or equivalent practical experience

Job description

Description

We are seeking a Sales Engineer who thrives in complex and dynamic environments. This candidate will possess strong technical, analytical, and communication skills, bringing strategic and critical thinking to the team. The role involves engaging with customers across multiple vertical segments in pre-sales activities, managing projects, and relationships. The ideal candidate is a proactive problem-solver who excels in a collaborative setting and can lead projects and teams effectively.

While supporting the entire portfolio of Sinch's communications channels (including Voice, Messaging, Email, and OTT), this position may primarily focus on supporting Elastic SIP Trunking (EST) from initial engagement through deployment. The role offers a dynamic mix of technical sales, proof of concept support, and ongoing technical guidance.

Requirements

• 5+ years in Sales/Solutions Engineering
• BA/BS degree or equivalent practical experience
• Proven experience with SIP trunking solutions and integrating VoIP technologies with enterprise platforms
• Experience with messaging services including SMS, MMS, RCS, and other channels
• Email experience is a plus
• Desire to work in a fast-paced startup environment
• Ability to discuss designs and implement complex telecommunication solutions ensuring operational efficiency and seamless integration
• Ability to manage complex technical projects and lead technical strategy in sales engagements
• Exceptional communication skills, able to present technical information clearly and persuasively to non-technical stakeholders
• Proven success in fostering collaboration and managing stakeholder relationships
• Deep industry understanding, including trends, challenges, and opportunities, with the ability to translate into sales strategies

Our Hiring Process

We ensure a fair, objective, and inclusive recruitment process with structured, competency-based interviews. We may include data-driven assessments to identify candidates likely to excel. We encourage questions throughout the process. If this role isn't suitable, explore other opportunities on our career page: https://www.sinch.com/careers/. We hope you find an exciting path with us!

Benefits

• Stay Healthy: Comprehensive medical, dental, and vision plans, plus supplemental options and telehealth access.
• Care for Yourself: Free virtual counseling through our Employee Assistance Program.
• Secure Your Future: Roth and Pre-tax 401(k) options with employer match.
• Take a Break: Generous paid time off for rest and rejuvenation.
• Family First: Paid parental leave and family planning support.
• Work Wherever: Flexible remote work options.
• Make an Impact: Paid volunteer time to support community initiatives.

The starting salary ranges from $112,000 to $135,000, influenced by location, skills, and experience. The position may include bonuses. Applications are accepted until 03/25/2025, with possible flexibility in the timeline.