Sales Engineer – KVM/AV for Command Center Solutions

Black Box; Pennsylvania; On-site; USD 90,000 - 130,000; Full time

Job summary

Black Box in the United States is seeking a skilled Sales Engineer to sell, design, and deliver KVM and Command/Control Center solutions. This role serves as the primary technical resource for sales support and drives the technology evaluation stage of the solution sales process.

The Sales Engineer works with the sales team as the technical advisor to ensure validated deployments from design through commissioning and future business through advanced or escalated product support.

Qualifications

• Minimum of 5 years of data networking experience in field service, data center or related IT technician environment.
• Associate degree or higher in engineering/CS; significant industry experience may substitute for formal education.
• Certifications such as A+, Network+, Microsoft preferred.
• Excellent written, verbal and listening communication with internal and external stakeholders.
• Ability to read blueprints, architectural/electrical documents and understand network topologies.
• Willingness to travel to project sites for deployment, commissioning and training.

Responsibilities

• Maintain expert level of company product knowledge and applications.
• Articulate technology and product positioning to both business and technical users.
• Provide design and specification development support to resellers, integrators, and distributors.
• Deliver, or assist with, customer presentations and technical demonstrations on core products/services.
• Assist sales with responding to RFIs/RFPs and coordinate with internal teams.
• Travel to project sites to perform deployment, set-up, commissioning, and training service.
• Configure and test network switches, AV, KVM, and troubleshoot performance issues.
• Mentor and coach field service technicians; stay current with technologies and trends.

Skills

Data networking

Field service experience

Technical communications

RFIs/RFPs support

Product knowledge

Education

Associate's degree in engineering, Engineering Technology or Computer Science

Tools

Networking hardware

KVM/AV systems knowledge

Cisco/Juniper equipment

Job description

Black Box in the United States is seeking a skilled Sales Engineer to sell, design, and deliver KVM and Command/Control Center solutions. This role serves as the primary technical resource for sales support and drives the technology evaluation stage of the solution sales process.

The Sales Engineer works with the sales team as the technical advisor to ensure validated deployments from design through commissioning and future business through advanced or escalated product support.