Sales Engineer- Flat Sales

SMS group; Pittsburgh (Allegheny County); Sur place; USD 90 000 - 140 000; Plein temps

Résumé du poste

SMS group is seeking a Sales and Service Engineer in the United States to grow our service business by drafting scope of work, quoting costs, and developing project schedules. You will also provide on-site tuning for combustion systems and furnace components, coordinating with customers to identify retrofit opportunities.

The role requires hands-on experience with combustion equipment, strong communication, and travel to customer sites.

Qualifications

• Hands-on experience with combustion equipment and controls.
• Excellent interpersonal communication and ability to work independently.
• Engineering degree or technician background with relevant training.

Responsabilités

• Serve as the primary customer contact during proposal and services sales to identify needs.
• Develop the service scope of work and prepare final quotations using man-hour estimates and tool costs.
• Become familiar with furnace equipment to address maintenance needs and perform service on reheat/annealing furnaces, burners, fans, heat exchangers, and convective coolers.
• Identify retrofit and new equipment opportunities at customer sites.
• Assist in commissioning of new equipment.
• Travel extensively to customer sites and workshops.

Connaissances

Combustion equipment

Customer communication

Engineering degree

Formation

Bachelor of Science in Engineering

Outils

CRM software

Description du poste

Summary

The Sales and Service Engineer is responsible for the development of SMS's service business including compiling the scope of work, estimating associated costs, and developing project schedules. Additional responsibilities include on site services to tune combustion systems and furnace mechanical components.

Summary

The Sales and Service Engineer is responsible for the development of SMS's service business including compiling the scope of work, estimating associated costs, and developing project schedules. Additional responsibilities include on site services to tune combustion systems and furnace mechanical components.

Who We Are

At SMS group, our people are our greatest asset. We offer an entrepreneurial environment that promotes a culture of innovation, growth, and inclusion. We offer company events, activities, and opportunities to participate in charitable initiatives that benefit the communities where we work. www.sms-group.us

What You'll Do

• Works as a point of contact with the customer in the proposal / quoting / services sales phase of the project to identify customer needs.
• Develops the service scope of work. Compiles quotes from man-hour estimates and tools costs and transfers this into a final quotation format as presented to the customer.
• Develop a familiarity with furnace equipment so as to respond to customer maintenance needs. Perform service on equipment such as reheat furnaces, annealing furnaces, burners, fans, heat exchangers, and convective coolers.
• Act as first line of contact within the customer facility to identify retrofit and new equipment opportunities.
• Assist in commissioning of new equipment.
• Extensive Travel is required.

What You'll Need

• Hand-on aptitude with combustion equipment and controls.
• Excellent interpersonal communication skills and ability to work both independently and within a group.
• Engineering Technician or Bachelor of Science in Engineering
• Understanding of NFPA safety code is required.
• Familiarity with Customer Relationship Management (CRM) software is a plus.
• Business travel to customers' sites and vendor workshops will be required. Physical Demands
• Work on feet for long periods
• Work around hot equipment.
• Trouble-shoot problems. Work Environment
• Steel Plant hot and cold mills.

What We Do

SMS group is the leading partner in the world of metals. We are an original equipment supplier offering comprehensive maintenance and spare part services for metals production, continuous casting and rolling (flat and long products), tubes, welded pipes, forging, non-ferrous technology, and heat treatment plants - all from a single source.

SMS group Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, disability, veteran status, gender identity or other categories protected by law.

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