Sales Engineer - Firefly Fiber Broadband

Central Virginia Electric Cooperative; Palmyra (VA); On-site; USD 63,000 - 80,000; Full time

Job summary

Firefly Fiber Broadband is seeking a Sales Engineer to partner with the Sales team, assess customer needs, and design telecommunications solutions across DWDM, Dark Fiber, DIA, XGS-PON, and VoIP services.

You will serve as a technical expert throughout the sales cycle, helping prospects evaluate options, resolve concerns, and select network solutions that meet business requirements.

Qualifications

• 3+ years in a customer-facing technical sales role in telecom, ISP, or carrier markets.
• Proficient presenting to customers at all levels from engineers to executives.
• Solid knowledge of DWDM transport, Dark Fiber, DIA, XGS-PON/GPON, VoIP, MEF delivery.

Responsibilities

• Provide customer-facing sales support and solution design.
• Assist in deal support and closing of complex opportunities.
• Maintain relationships and support the sales pipeline.

Skills

Customer-facing sales experience

Presentation skills

Enterprise sales experience

Strong communication

Team collaboration

Education

CCNA/CCNP or equivalent

Tools

Ciena

Infinera

Cisco

Nokia

Calix

ADTRAN

BroadSoft

Job description

• FTTC deployments

Firefly Fiber Broadband is seeking a Sales Engineer, a customer-facing technical sales role that partners with the Sales team to assess customer needs, design telecommunications solutions, and support sales including DWDM, Dark Fiber, DIA, XGS-PON, and VoIP services. This position serves as a technical expert throughout the sales cycle, helping prospects and customers evaluate options, resolve technical concerns, and select solutions that meet their business and network requirements.

Responsibilities And Essential Job Functions

• Customer-Facing Sales Support


• Solution Design and Technical Sales Support


• Deal Support and Closing


• Relationship and Pipeline Support

Requirements And Qualifications

• 3+ years in a customer-facing technical sales role (Sales Engineer, Solutions Engineer, Systems Engineer) in telecom, ISP, or carrier markets


• Proficient and confident presenting directly to customers at all levels - from network engineers to C-level executives


• Strong working knowledge of:


• DWDM transport and wavelength services


• Dark Fiber architecture and route design


• DIA delivery, BGP routing, and SLA structures


• XGS-PON/GPON access and FTTP/FTTH models


• VoIP solutions, SIP trunking, and QoS


• FTTC deployments


• MEF related service delivery options


• Proven ability to support and help close complex technical sales opportunities


• Strong communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences


• Must be willing and comfortable traveling to customer sites and industry events

Preferred Qualifications

• Certifications: CCNA/CCNP, JNCIA/JNCIP, or optical/telecom-specific credentials


• Experience with Ciena, Infinera, Cisco, Nokia, Calix, or ADTRAN platforms


• Experience selling into enterprise, carrier, or wholesale accounts


• Familiarity with VITA and E-Rate is beneficial


• Experience with BroadSoft voice services and configurations

Key Competencies

• Sales-driven technical partner - comfortable being measured on deal outcomes as well as technical accuracy


• Consultative, relationship-driven approach with customers


• Quick thinking under pressure in live customer settings


• Strong technical credibility paired with genuine sales instinct


• Collaborative with internal engineering teams, but customer-first in orientation


• Ability to communicate effectively with internal teams and customer stakeholders at all organizational levels.

Additional Job Requirements

• May be required to work long or unpredictable hours; especially during network outages or service degradation.


• Maintain a valid driver's license and operate company vehicles in a safe and courteous manner.


• Maintain reliable and predictable attendance to support operational and business needs.


• Firefly Fiber Broadband requires employees to be residents of Virginia.

Salary: $46.37 - $57.96 per hour