Sales Engineer, Enterprise

Socket; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

Socket is seeking a Sales Engineer to support enterprise customers, serving as the bridge between customers and our engineering, product, and design teams. You will educate, guide, and support in a pre-sales capacity, leading product demonstrations and technical assessments.

You will craft technical content, collaborate with account teams, and support POCs while helping clients integrate Socket into their infrastructure. Strong cross-functional communication is essential.

Qualifications

• 7+ years of pre-sales experience.
• Experience with enterprise customers in security or technical SaaS.
• Ability to multitask and manage priorities with attention to detail.

Responsibilities

• Lead discussions and product demonstrations, addressing challenges and objections.
• Craft technical content to guide customers in implementing use cases.
• Collaborate with account teams to translate customer requirements into Socket capabilities.

Skills

Pre-sales

Enterprise SaaS

Cross-functional

Customer empathy

Time management

Education

CS degree or equivalent

Tools

Git (GitLab / Bitbucket)

Job description

About Us

Socket helps devs and security teams ship faster by cutting out security busywork. Thousands of orgs use Socket to safely find, audit, and manage open source code. Our customers - from Anthropic to xAI, and Figma to Vercel - love Socket (just check out their tweets to see for yourself!) Founded by Feross Aboukhadijeh, a long-time open source maintainer with software downloaded over a billion times a month, Socket has raised $125M in funding from top angels, operators, and security leaders.

About the Role

Socket is looking for a Sales Engineer to support our enterprise customers. In this role you will be at the nexus between our customers and our engineering, product, and design teams. You'll work cross-functionally in order to provide technical education, guidance, and support in a pre-sales capacity.

What You’ll Do

• Lead discussions and product demonstrations to showcase capabilities; address customer challenges, respond to questions, and handle objections.
• Craft technical content to guide customers in implementing specific use cases or extending our solution.
• Collaborate with account teams to understand customer requirements and translate them to Socket capabilities, emphasizing business value.
• Support Proof of Concepts (POCs) that align with customer requirements; provide technical expertise, troubleshooting, and guidance throughout the evaluation process.
• Provide guidance on integrating solutions into the customer's existing infrastructure.
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.
• Collaborate with Customer Success to drive post-sales revenue, ensure retention, and contribute to growth.
• Execute cross-functional projects involving teams such as Engineering, Sales, and Marketing.

What You’ll Bring

Required:

• 7 plus years of pre-sales experience in a Sales Engineering or Solutions Engineering role.
• Hands-on experience working with enterprise customers in the security or technical SaaS space.
• Ability to multitask and efficiently handle multiple competing priorities, delegating when necessary while being highly organized, detail oriented, and demonstrating excellent time management skills.
• Empathetic mindset for the customer and a commitment to delving deep into the challenges they present or experience.
• Ability to work cross-functionally and contribute directly to Sales, Product and Engineering teams.
• Ability and desire to learn new tools and technologies.
• Familiarity with web APIs, SDKs, and other technical frameworks is a plus.
• Experience with open source, vulnerability management / SCA
• Must be able to read/write basic scripts in languages Python, JS, or Golang.
• Knowledge of common source control managers such as gitlab or bitbucket.

Preferred:

• CS degree or equivalent industry experience.
• Hands on experience working with medium to large customers up to 1000 employees.
• Relevant security domain experience and fami