Sales Engineer, Commercial

Big Internet Seller Services Inc; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote-first, with quarterly off-sites

Market competitive salary bands

Meaningful equity program

Comprehensive health benefits for you/

Job summary

Socket is seeking a Sales Engineer to support our commercial customers. You will be the nexus between customers and the engineering, product, and design teams, providing technical education, guidance, and pre-sales support.

You will lead product demonstrations, craft technical content, and collaborate with account teams to translate requirements into Socket capabilities while supporting POCs and customer integration efforts.

Qualifications

• 5+ years in pre-sales technical roles with commercial customers.
• Experience in security, developer tools, or SaaS environments.
• Hands-on technical background in software engineering, data science, or equivalent.
• Understanding of software supply chain security and vulnerability management.
• Ability to read/write basic scripts in Python, JS, or Go.
• Knowledge of source control systems (Git, GitHub, GitLab, Bitbucket).
• RESTful API and integration experience.

Responsibilities

• Lead discussions and product demonstrations to showcase capabilities; address customer challenges and objections.
• Craft technical content to guide customers in implementing use cases or extending the solution.
• Collaborate with account teams to translate customer requirements to Socket capabilities.
• Support POCs with technical guidance throughout evaluation.
• Provide guidance on integratingSocket into customer infrastructure.
• Distill customer needs and product feedback to Product, Eng, Marketing and Sales.
• Collaborate with Customer Success to drive post-sales revenue and retention.
• Execute cross-functional projects with Engineering, Sales, and Marketing.

Skills

Pre-sales experience

Security background

SaaS experience

Scripting ability (Python/JS/Go)

RESTful APIs

Tools

Git/GitHub/GitLab/Bitbucket

Job description

Socket helps devs and security teams ship faster by cutting out security busywork. Thousands of orgs use Socket to safely find, audit, and manage open source code. Our customers - from Anthropic to xAI, and Figma to Vercel - love Socket (just check out their tweets to see for yourself!)

Founded by Feross Aboukhadijeh , a long-time open source maintainer with software downloaded over a billion times a month, Socket has raised $ 125M in funding from top angels, operators, and security leaders.

About the Role

Socket is looking for a Sales Engineer to support our commercial customers. In this role you will be at the nexus between our customers and our engineering, product, and design teams. You'll work cross-functionally in order to provide technical education, guidance, and support in a pre-sales capacity.

What You'll Do

Lead discussions and product demonstrations to showcase capabilities; address customer challenges, respond to questions, and handle objections.

Craft technical content to guide customers in implementing specific use cases or extending our solution.

Collaborate with account teams to understand customer requirements and translate them to Socket capabilities, emphasizing business value.

Support Proof of Concepts (POCs) that align with customer requirements; provide technical expertise, troubleshooting, and guidance throughout the evaluation process.

Provide guidance on integrating solutions into the customer's existing infrastructure.

Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.

Collaborate with Customer Success to drive post-sales revenue, ensure retention, and contribute to growth.

Execute cross-functional projects involving teams such as Engineering, Sales, and Marketing.

What You'll Bring

5+ years in pre-sales technical roles (Sales Engineer, Solutions Engineer, Solutions Architect, TAM) with commercial customers

Prior experience in security, developer tools, or SaaS environments

Hands-on technical background: prior software engineering, data science, or equivalent role

Understanding of software supply chain security and vulnerability management concepts

Ability to read/write basic scripts in Python, JS, or Go

Knowledge of source control systems (Git, GitHub, GitLab, Bitbucket)

RESTful API and integration experience

Our Interview Process

Phone Screen with our Talent Team

Virtual f2f with the Hiring Manager

Virtual f2f with members of our Sales Team

Presentation

Final call with our Founder

Debrief

References

Offer

Hiring is a big decision on both sides. Read more about our Hiring Philosophy and how we approach the process at Socket.

Benefits: Our benefits are crafted to support you and your family, so you can take care of what matters most and thrive in and outside of work. We offer:

Market competitive salary bands

Meaningful equity program

Comprehensive health benefits for you and your family (99% coverage)

Flexible time-off, holidays, and winter shutdown to rest & recharge

Paid parental leave

Remote-first, with quarterly team off-sites

At Socket, we

Pursue Excellence: We set ourselves apart by consistently delivering work of exceptional quality and distinction.

Move with urgency and focus: We prioritize swift, decisive action.

Think rigorously: We care about being right and it often takes reasoning from first principles to get there. We value alternative perspectives and have constructive discussions.

Trust and amplify: We overtrust, always assume good intent, and give specific feedback to help each other improve.

Feel a strong sense of ownership: We wear many hats and feel a strong sense of overall ownership of the company and we're non-territorial regarding our nominal domains.

Are customer obsessed: We relentlessly prioritize the needs of our customers, striving to exceed their expectations and delight them at every interaction.