Sales Engineer: AI Analytics & Dashboards

HeronAI, Inc.; Buffalo (NY); On-site; USD 108,000 - 132,000; Full time

Job summary

A technology firm focused on analytics is seeking a technical customer success specialist to drive product solutions and assist clients in automating their analytics processes. You will have 2-3+ years of experience in a customer-facing role and a background in building data-driven systems. This position offers the opportunity to implement solutions that impact customer decisions and drive revenue, with a focus on Cloud and modern technologies.

Qualifications

• 2-3+ years of experience in a technical customer-facing role.
• Experience in building backend or data-driven systems.
• Ability to lead technical demos and translate customer pain points into solutions.

Responsibilities

• Lead technical demos and analytics audit calls with customers.
• Translate customer pain into product solutions.
• Own technical implementation and onboarding.

Skills

Python

Sales engineering

Customer success

APIs

Data-driven systems

Cloud technologies

Tools

AWS

Docker

GitHub Actions

Terraform

Job description

A technology firm focused on analytics is seeking a technical customer success specialist to drive product solutions and assist clients in automating their analytics processes. You will have 2-3+ years of experience in a customer-facing role and a background in building data-driven systems. This position offers the opportunity to implement solutions that impact customer decisions and drive revenue, with a focus on Cloud and modern technologies.