Sales Engineer 3

ITT Goulds Pumps; Michigan; Remote; USD 90,000 - 130,000; Full time

Job summary

ITT Goulds Pumps, based in Michigan, seeks a Sales Engineer to drive territory growth, manage key accounts, and deliver engineering solutions across industrial markets. You will collaborate with operations, engineering, and suppliers to provide value-added solutions that enhance reliability and performance.

The role requires regular customer visits, product demonstrations, and proposals, with travel throughout Michigan.

Qualifications

• Bachelor's degree in engineering or related discipline preferred; equivalent combination considered.
• 3-7+ years of industrial, technical, or engineering sales experience.
• Experience with centrifugal pumps and engineered solutions.
• Strong presentation and proposal development capabilities.
• Willingness to travel throughout Michigan and adjacent territories.

Responsibilities

• Develop and execute territory growth plans and identify new business opportunities.
• Manage strategic and key customer accounts with regular visits and site assessments.
• Provide technical recommendations, product demonstrations, and training sessions.
• Collaborate with engineering and supplier partners to develop customer solutions.
• Identify capital projects and prepare technical and commercial proposals.
• Maintain accurate CRM data and develop territory call plans.

Skills

Territory sales

Account management

Technical sales

Pumps knowledge

CRM experience

Presentation skills

Travel readiness

Industrial environment familiarity

Education

Bachelor's degree in Engineering or related

Tools

CRM software

Job description

Company Description

ITT Goulds Pumps is a leading global manufacturer of pumps serving industrial markets such as oil and gas, mining, chemical processing, power generation, pulp and paper, and general industry. The brand is recognized for pioneering digital monitoring as a standard feature on process pumps, combining advanced mechanical design with smart technologies. With origins dating back to 1848 in Seneca Falls, New York, the company has a long history of engineering innovation, including the first all‑metal pump. Today, more than one million Goulds pumps operate worldwide, providing reliable solutions that power critical industrial applications and support customers’ long-term performance.

Position Summary

The Sales Engineer is responsible for developing and managing customer relationships, generating sales growth, and providing technical expertise across industrial and manufacturing markets throughout Michigan.

The position combines technical knowledge, consultative selling, and business development skills to identify customer needs, recommend solutions, and support long‑term account growth. The individual will work closely with customers, operations teams, suppliers, and internal stakeholders to deliver value‑added solutions that improve reliability, productivity, and operational performance.

Key Responsibilities

Business Development

• Develop and execute territory growth plans.
• Identify, qualify, and pursue new business opportunities.
• Generate profitable sales growth within assigned territory.
• Build and maintain relationships with key decision‑makers.
• Expand existing customer accounts through cross‑selling and solution selling.
• Maintain a robust sales pipeline and forecast.

Account Management

• Manage strategic and key customer accounts.
• Conduct regular customer visits and facility assessments.
• Develop account plans focused on revenue growth and retention.
• Provide timely follow‑up on customer inquiries and opportunities.
• Monitor customer satisfaction and implement corrective actions when required.

Technical Sales Support

• Provide technical recommendations for applications and equipment.
• Conduct product demonstrations and training sessions.
• Collaborate with engineering and supplier partners to develop customer solutions.
• Assist customers with troubleshooting and reliability improvement initiatives.
• Support installation, commissioning, and implementation activities as required.

Project Support

• Identify and support capital projects and maintenance opportunities.
• Participate in project planning and specification discussions.
• Prepare and present technical and commercial proposals.
• Coordinate activities between customers, suppliers, and internal teams.

Territory Management

• Maintain accurate customer and opportunity data within CRM systems.
• Develop territory call plans and customer engagement strategies.
• Monitor competitive activity and market trends.
• Prepare regular sales reports and business updates.

Safety and Compliance

• Promote a strong culture of safety.
• Adhere to all customer, company, and regulatory requirements.
• Complete required safety training and certifications.
• Participate in customer safety programs and site orientations.

Qualifications

Education

• Bachelor's degree in Engineering, Engineering Technology, Business, Industrial Technology, Certified Millwright, or a related discipline preferred.
• Equivalent combination of education and industry experience may be considered.

Experience

• 3-7+ years of industrial, technical, or engineering sales experience.
• Experience supporting manufacturing, automotive, industrial, energy, utility, or infrastructure customers.
• Demonstrated success in territory growth and account management.
• Experience working with centrifugal pumps and engineered solutions.

Technical Skills

• Strong mechanical and industrial application knowledge.
• Ability to interpret technical specifications and drawings.
• Understanding of rotating equipment maintenance and reliability principles.
• Demonstrated experience identifying opportunities for pump repairs and upgrades.
• Strong presentation and proposal development capabilities.
• Excellent communication and relationship‑building skills.
• Strong consultative selling abilities.
• Self‑motivated and able to work independently.
• Strong problem‑solving and analytical skills.
• Results‑oriented with a focus on customer success.
• Effective organizational and time‑management skills.

Working Conditions

• Home‑based position with primary alignment and support through the Chicago Pro Service Center.
• Frequent travel throughout Michigan and adjacent territories.
• Regular customer site visits including manufacturing facilities, refineries, storage terminals, industrial plants, and head offices.
• Ability to work in industrial environments while complying with all applicable safety requirements.
• Occasional overnight travel as required.

This position serves as a critical link between customers, technical resources, and the business. A dedicated Sales Engineer based in Michigan ensures consistent customer engagement, protects existing revenue, drives new business development, and strengthens Goulds Pumps competitive position in one of North America's largest industrial and manufacturing markets.