Sales Engineer

Blachford Acoustics Group; West Chicago (IL); On-site; USD 75,000 - 110,000; Full time

Job summary

Blachford Acoustics Group is seeking a Sales Engineer to support the Director of Sales and customers by developing and implementing custom-engineered solutions. You will liaise with Engineering, R&D, and Quality to ensure technical alignment with customer specs, assist in quoting, and help drive new product launches.

You will gather technical requirements, review drawings, and participate in design reviews while applying acoustics and materials knowledge.

Qualifications

• Bachelor’s degree in Engineering (Mechanical, Industrial, or related field preferred).
• Engineering experience beneficial but not required; attitude and aptitude are essential.
• Ability to learn acoustics, materials, and CAD-based engineering practices.
• Strong interpersonal, communication, and problem-solving skills.
• Ability to interpret and update technical drawings and specifications.
• Proficient in Microsoft Office Suite; experience with ERP/CRM systems preferred.
• Willingness to learn Oracle-based ERP and Globalshop.
• Team-oriented and proactive with strong attention to detail.
• Limited travel required (occasional customer visits with Sales Director).

Responsibilities

• Support the Director of Sales in developing customer-specific solutions.
• Interface with customers to gather technical requirements and provide engineered feedback.
• Review, modify, and tolerance engineering prints with internal teams.
• Participate in design reviews, material selection, and feasibility assessments.
• Learn and apply acoustics, materials, and CAD-based engineering practices.
• Coordinate with R&D and Engineering to support new product launches.
• Assist in RFQ and quoting with accurate technical inputs.
• Maintain customer records and technical documentation in ERP/CRM systems.
• Use Oracle ERP and Globalshop for pricing, order entry, and tracking.
• Conduct limited travel with the Director of Sales for key meetings.
• Ensure activities comply with QMS and EMS policies.

Skills

Engineering experience

Acoustics knowledge

CAD-based engineering

Interpersonal skills

Communication skills

Problem-solving

Technical drawing interpretation

Microsoft Office

ERP/CRM familiarity

Oracle ERP & Globalshop

Detail-oriented Teamwork

Travel flexibility

Education

Bachelor’s degree in Engineering

Tools

ERP/CRM systems

Oracle-based ERP

Globalshop

Microsoft Office

Job description

Blachford Sales Engineer Job description

Job Summary: The Sales Engineer is a customer-facing technical role that supports the Director of Sales and customers in developing and implementing custom-engineered solutions. This position serves as a key interface between customers and internal Engineering, R&D, and Quality teams. The Sales Engineer is responsible for understanding customer needs, participating in product and print development, and ensuring technical alignment with customer specifications. This role also contributes to the quoting process, engineering reviews, and continuous improvement initiatives.

Essential Duties and Responsibilities:

• Support the Director of Sales in developing customer-specific solutions.
• Interface directly with customers to gather technical requirements and provide engineered feedback.
• Review, modify, and tolerance engineering prints in collaboration with internal teams.
• Participate in design reviews, material selection, and feasibility assessments.
• Learn and apply knowledge of acoustics, materials, and manufacturing processes.
• Coordinate with R&D and Engineering to support new product launches and technical problem-solving.
• Assist in the RFQ and quoting process with accurate technical inputs.
• Maintain customer records, technical documentation, and updates in ERP and CRM systems.
• Use internal ERP tools (Oracle-based) and Globalshop for pricing, order entry, and tracking.
• Conduct limited travel with the Director of Sales for key customer visits or technical meetings.
• Ensure all activities comply with company QMS and EMS policies.
• Other duties as assigned.

Qualifications/Skills/Experience Required:

• Bachelor’s degree in Engineering (Mechanical, Industrial, or related field preferred)
• Engineering experience helpful but not required; attitude and aptitude are essential
• Ability to learn acoustics, materials, and CAD-based engineering practices
• Strong interpersonal, communication, and problem-solving skills
• Ability to interpret and update technical drawings and specifications
• Proficient in Microsoft Office Suite; experience with ERP/CRM systems preferred
• Willingness to learn Oracle-based ERP and Globalshop
• Team-oriented and proactive with strong attention to detail
• Limited travel required (occasional customer visits with Sales Director)

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