Sales Engineer - East Coast

Acceldata; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible PTO Plan

Health benefits including dental and vision coverage

Apple equipment

Employee discounts via PEO

Job summary

A leading data observability company is seeking a Sales Engineer to act as a technical expert and bridge between customers and sales. The ideal candidate has 3+ years of SaaS sales engineering experience, a relevant Bachelor's degree, and excellent communication skills. Responsibilities include conducting product demonstrations and crafting technical proposals. This position involves travel up to 50% and offers competitive health benefits and a flexible PTO plan.

Qualifications

• 3+ years of experience in a SaaS sales engineering role.
• Hands-on experience with at least one cloud provider.
• Excellent communication and presentation skills.
• Hands-on experience with Databricks or Snowflake.
• Hands-on experience with data observability, data monitoring, data integration, and/or data quality products.

Responsibilities

• Collaborate with account teams and customer support.
• Develop and conduct technical presentations.
• Support internal teams with technical expertise.
• Lead implementation of POCs for customers.
• Develop technical proposals and assist with statements of work (SOWs).
• Lead POCs to demonstrate product value in the customer environment.

Skills

SaaS sales engineering experience

Communication skills

Cloud provider experience

Data observability knowledge

Technical presentation skills

Education

Bachelor's degree in computer science or related field

Tools

SQL

Python

R

Databricks

Snowflake

SQL

Python

R

Job description

About Us

Acceldata is the market leader in Enterprise Data Observability. Founded in 2018 and backed by top investors including Insight Partners, March Capital, Lightspeed, Sorenson Ventures, Industry Ventures, and Emergent Ventures, we are a Series-C funded company headquartered in Silicon Valley. Our Enterprise Data Observability Platform helps enterprises build and operate data products by ensuring data is reliable, trusted, and ready to power technologies including AI, LLMs, Analytics, and DataOps. Delivered as a SaaS solution, Acceldata is trusted by leading global organizations such as HPE, HSBC, Visa, Freddie Mac, Manulife, Workday, Oracle, PubMatic, PhonePe (Walmart), Hershey’s, Dun & Bradstreet, and many more.

Position Summary

Acceldata is seeking a dynamic and results-oriented Sales Engineer to join our high-performing team. As a Sales Engineer, you will be the technical expert and a key liaison between our customers and the sales team, demonstrating the value and capabilities of our products to address customer challenges effectively.

We’re Looking For Someone Who Can

• Collaborate with Acceldata Account Teams, Product, and Customer Support teams to help prospects, customers, and partners identify the value and need for Acceldata solutions.
• Develop, customize, and conduct technical presentations and product demonstrations to prospective customers, showcasing our solutions and how they address specific customer needs and challenges.
• Partner with the Enterprise and Strategic Accounts teams to identify prospects’ environments and technical requirements to pursue tailored sales strategies providing technical expertise to help close deals effectively.
• Work closely with customers to design and develop solutions tailored to their data environments and technical requirements.
• Develop comprehensive technical proposals & assist with crafting statements of work (SOWs).
• Lead the implementation of POCs to demonstrate the value & functionality of our products in the customer’s environment. Analyze results & present value-oriented results to stakeholders.
• Support from professional services and engineering will be provided as needed for technical expertise, closing gaps, or handling large or long-term engagements and pilots.
• Provide internal support to sales, presales, marketing, partner and product teams. This includes marketing content development, demo asset creation, field intelligence, training, subject matter expertise, etc. to drive company success.
• Educate the sales team on the technical aspects of data observability solutions, enabling them to effectively communicate product value to customers and prospects.
• Assist in the development and maintenance of technical documentation, including product guides, technical specifications, and knowledge base articles, to aid customers and internal stakeholders in understanding and utilizing the data observability solutions.
• Partner with AE’s and sales managers to ensure deal qualification and confirm a strong solution and technical fit before significant technical investment.

What makes you the right fit for this position?

• 3+ years of experience in a SaaS sales engineering role.
• Bachelor's degree in computer science, engineering, data science, or a related field.
• Hands-on experience with at least one cloud provider (AWS, GCP, and/or Azure).
• Hands-on experience with cloud platforms such as Databricks or Snowflake.
• Hands-on experience with data observability, data monitoring, data integration, and/or data quality products.
• Strong understanding of data observability trends, challenges, and opportunities.
• Strong understanding of the data ecosystem, including data warehouses, data lakes, and streaming data architectures.
• Excellent communication and presentation skills to convey complex technical concepts to technical and non-technical audiences.
• Ability to listen to customer needs, understand pain points, and propose relevant data observability solutions.
• Ability to analyze customer data scenarios and recommend suitable observability strategies.
• Proficiency in data technologies and tools such as SQL, Python, R, data visualization tools, and data analytics platforms is a plus.
• Growth mindset; willingness to learn, stay positive, and strive for improvement.
• Proactive self-starter with motivation to meet and exceed performance goals.
• Ability to work in a fast-paced and dynamic team environment.
• Travel up to 50% to meet with qualified prospects as well as customers.
• Willingness to do whatever it takes to win.

Equal Employment Opportunity Note: Acceldata is committed to providing equal employment opportunities regardless of job history, disability, gender identity, religion, race, color, caste, marital/parental status, veteran status, or any other protected status. We are an equitable workplace that welcomes individuals from all walks of life when they fit the designated roles and responsibilities.

We offer tools and resources to help employees excel, including a Flexible PTO Plan and health benefits. Examples of benefits include: up to 100% employer-paid health, dental, and vision coverage for specific plans; discounts and offerings through our PEO; Apple equipment; and being part of the team that coined the term “Data Observability.”

Compensation and Location

United States salaries vary by location. Please apply to view current openings and details.