Sales Engineer

Tailwind-Voice-

Tampa (FL)

On-site

USD 80,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Medical

Dental

Vision

401K Match

Life Insurance

Disability Insurance

PTO & Holidays

Job summary

TailWind Voice & Data is seeking a Sales Engineer in Florida with strong experience in structured cabling and travel readiness. The role bridges technical expertise and sales strategy, supporting discovery, solution matching, and deal closure.

Ideal candidates have 3+ years as a Pre Sales Engineer, familiarity with national ICT deployments, and BICSI certifications preferred. Occasional travel and collaboration with Sales, Engineering, and Operations are expected.

Qualifications

Minimum 3 years of experience as a Pre Sales Engineer.
Minimum 1 year of experience estimating and drafting proposals for large scale national ICT deployments and large structured cabling projects.
Experience as an onsite project manager or field technician on structured cabling projects.
Broad knowledge across the IT infrastructure sector.
BICSI RCDD or BICSI TECH certification preferred.
Strong written and verbal communication skills to articulate value propositions to non-technical audiences.
Excellent customer service skills and ability to build client relationships.

Responsibilities

Review quote requests for completeness and collaborate with clients and stakeholders to define scopes, quotes, and change orders.
Advise with sales to recommend solutions meeting client objectives.
Prepare statements of work, quotes, and technical documents aligned with client expectations.
Develop and lead technical presentations for client environments and business cases.
Maintain accurate information in TailWind systems and quote databases.

Skills

Communication skills

Client engagement

Proposal drafting

Presentation skills

Multi-tasking

Independent work

Microsoft Office

PDF editing tools

Education

BICSI RCDD or BICSI TECH certification

Pre sales/field engineering experience

Tools

Microsoft Visio

Microsoft Teams

TailWind systems

Job description

TailWind is seeking a Sales Engineer to join out team. A successful candidate should have prior experience with structured cabling and ability to travel, along with BICSI, RCDD or BICSI Tech certification. Project Management and Field Technician experience is helpful in this role.

Candidates will be considered from the following states: Minnesota, Wisconsin, Ohio, Iowa, Florida, North Carolina, Texas, or Tennessee.

The Sales Engineer (SE) position involves a mix of technical, communication, and organizational skills. The SE bridges the gap between technical expertise and effective sales strategies, ensuring successful solution selling and client satisfaction. The SE works closely with our sales team, building client relationships, engaging in discovery to gain greater understanding of client objectives, providing technical and industry expertise, matching client requirements to proposed solutions that align with TailWind's products and services, and helping to close deals. The SE will have responsibility for assisting with developing a quality control program to enhance TailWind’s ability to consistently provide a high level of service that meets our clients’ objectives and standards. The SE will also assist with developing and conducting internal training to enhance the technical knowledge and understanding of our teams.

Essential Functions

Review quote requests for completeness of required details and collaborate closely with clients, vendors, suppliers and internal stakeholders in order to compile the necessary information to ensure clear, accurate and timely scopes of work, quotes, and change orders.

Act as an advisor in collaboration with the sales team to recommend solutions and scope modifications that meet client objectives.

Prepare solutions, quotes, statements of work, change orders, and technical and presentation documents that align with client expectations and TailWind’s service delivery capabilities.

Develop and lead presentations on technical concepts relevant to client’s environment, such as solution scope, size, and business case.

Utilize and further develop existing price and quoting guidelines to be consistent with TailWind’s contractual obligations and our sales and financial objectives and goals.

Maintain thorough and up-to-date information in TailWind systems, including updating the quote database to track quotes from client request to solution delivery.

Assist with preparing responses to client RFQ/RFP/RFIs.

Develop a quality control program in conjunction with Vendor Management and Operations.

Assist with developing and conducting internal training to enhance the technical knowledge and understanding of our teams.

Provide technical and industry expertise to Sales, Engineering, and Operations team members.

Assist with documenting processes, procedures, best practices, installation guides, quote tools, and more.

Identify process improvement and efficiencies within the department.

Navigate efficiently within Microsoft Suite and PDF editing tools, Visio, Teams, and TailWind’s other systems.

Exhibit professionalism, a strong work ethic and a commitment to integrity in all engagements.

Occasional travel.

Other Duties as assigned.

Required Education and Experience

Minimum 3 years of experience as a Pre Sales Engineer.

Minimum 1 year of experience estimating and drafting proposals for large scale national ICT deployments, and large structured cabling projects.

Experience as an onsite project manager or field technician on structured cabling projects.

Broad knowledge across the IT infrastructure sector.

BICSI RCDD or BICSI TECH certification preferred.

Strong written and verbal communication skills with the ability to build rapport and credibility quickly, to articulate a value proposition, and to explain technical products to non-technical audiences.