Sales Engineer

Ultipro; Northern (KY); Hybrid; USD 85,000 - 125,000; Full time

Benefits offered by this job

401k match

PTO

Birthday day off

Summer days

Volunteer day

Company holidays

Medical insurance

Dental insurance

Vision insurance

Paid parental leave

Wellness reimbursement

Job summary

TrueCommerce is seeking a Sales Engineer to serve as the technical authority and solution strategist throughout the sales process for remote U.S. customers.

You will lead technical discovery, design tailored approaches, deliver demonstrations, and support validation activities to win complex B2B integration deals. In collaboration with sales, product, implementation, and services, you will accelerate opportunities, reduce risk, and translate integration requirements into business value.

Qualifications

• Strong communication and presentation skills.
• Ability to articulate complex technical concepts to both technical and non-technical audiences.
• Familiarity with various B2B integration patterns and supplier enablement strategies preferred.

Responsibilities

• Lead technical discovery with prospects to understand business processes and integration needs.
• Build and deliver compelling demonstrations and tailor solutions to customer use cases.
• Validate concepts, run proofs-of-concept, and ensure a clear handoff from sales to implementation.

Skills

Communication

Presentation

Problem solving

Remote work

B2B integration

Education

BA/BS degree preferred

Job description

Join TrueCommerce at a critical point in our growth and be the technical advisor that helps sales win deals.

The Sales Engineer plays a critical role in helping TrueCommerce win complex B2B integration opportunities. In this role, you serve as the technical authority, trusted advisor, and solution strategist throughout the sales process. Customers rely on TrueCommerce to connect mission-critical business systems, trading partners, and workflows; they need confidence that our EDI, API, supplier enablement, and ERP-integrated solutions will solve their business challenges and work successfully in their environment.

In partnership with Account Executives, Product, Implementation, and Services teams, you will lead technical discovery, design tailored solution approaches, deliver compelling demonstrations, support technical validation and proof-of-concept activities, and ensure a clear handoff from sale to implementation. Your impact will be measured by your ability to increase technical win rates, accelerate deal progression, reduce implementation risk, strengthen customer confidence, and translate complex integration requirements into clear business value for prospects, customers, and partners.

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This is a remote role based in the United States.

What You'll Do:

Technical Discovery and Win Rate

• Lead technical discovery with prospects and customers to understand business processes, integration requirements, ERP environment, data flows, security needs, and success criteria
• Achieve a target technical "win rate" by effectively addressing prospect requirements and outperforming competing solutions in technical validations and proofs of concept
• Scope, support, and lead technical validations, proof-of-concept activities, or proof-of-value engagements with clear success criteria and customer-facing outcomes
• Build trust with customer prospects and stakeholders to drive confidence in our solutions across complex and high-value opportunities
• Address technical objections, competitive questions, product limitations, and integration concerns with credible, business-oriented responses
• Directly contribute to the sales pipeline by influencing a target percentage of qualified opportunities and successfully guiding them through the technical evaluation phase
• Partner with Account Executives to build mutual action plans, define technical success criteria, and advance opportunities through the sales process

Customer Feedback & Satisfaction

• Gather and synthesize technical feedback from prospects to provide actionable insights to the product and engineering teams, measured by structured feedback loops and post-demo surveys
• Deliver successful customer projects to pre-implementation, ensuring that mission-critical details are conveyed to the appropriate departments including implementation, product, and development as needed

Knowledge & Asset Creation

• Tailor a set of reusable technical assets, such as demo scripts, best practice guides, and competitive analysis documents, to improve the efficiency and effectiveness of the wider sales team
• Deliver customized demonstrations and technical presentations that map TrueCommerce solutions to customer use cases, workflows, and business outcomes
• Participate in training and continuously share market knowledge with sales and product teams

Requirements for Success:

• 2+ years in a Sales Engineer or related role (Solution Engineer/Consultant, Pre-Sales, etc.)
• BA/BS degree preferred or equivalent work experience
• Strong communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
• Strong problem-solving and analytical abilities
• Self-motivated, proactive, and able to work effectively in a fast-paced, dynamic environment
• Familiarity with various B2B integration patterns and supplier enablement strategies preferred
• Remote first and casual work environment
• 401k with 3.5% company match and vested after 2 years
• 20 PTO days - 1 birthday day off - 3 summer days - 1 Volunteer day - 11 company holidays
• Medical, dental, vision and other life/health insurance plans
• Paid parental leave
• Wellness reimbursement program

Who is TrueCommerce?

TrueCommerce is a high-performing global supply chain network that delivers fully integrated, end-to-end supply chain visibility and management. We help some of the world’s leading brands improve supply chain performance, including Schneider Electric, DanoneWave, Siemens, Ocean Spray, and many others.

For additional information, visit our website

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.