Sales Engineer

Socket.dev; Allen (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

FiberLight is seeking an experienced Sales Engineer to support large Enterprise accounts with technical expertise throughout the sales cycle. You will bridge sales and engineering, translating requirements into practical, value-driven fiber solutions in a customer-facing role.

The ideal candidate has deep telecom sales engineering experience, strong communication skills, and a proven ability to build trusted relationships across internal teams and clients.

Qualifications

• 7+ years of telecom sales engineering experience.
• Strong communication and customer-facing skills.
• Experience using Office 365 Suite with Visio and Excel.
• GIS software experience for fiber networks and mapping.
• Advanced Google Earth skills a must.
• Customer-service driven with proactive project ownership.

Responsibilities

• Prepare pre-sales technical cost packages with designs and details for fiber offerings.
• Engage with technical contacts across accounts to uncover service needs.
• Explain cost reductions and value improvements to gain customer acceptance.
• Maintain knowledge through workshops and professional networks.
• Identify issues affecting sales engineering effectiveness and propose actions.
• Travel up to 25% per month as needed.

Skills

Enterprise telecom sales experience

Customer relationship building

Pre-sales engagement

Cost/benefit analysis

Strong communication

Tools

Visio

Excel

GIS software

Google Earth

Office 365 Suite

Job description

Description

*This position is located on-site. Candidate must reside in the Dallas/Fort Worth area*

We are seeking an experienced Sales Engineer to support our large Enterprise accounts by providing technical expertise and strategic solutions throughout the sales cycle. This role serves as a critical link between our sales and engineering teams—translating complex technical requirements into practical, value-driven solutions that meet client needs. The ideal candidate will have a strong background in enterprise technology, excellent communication skills, and a proven ability to build trusted relationships with customers and internal stakeholders.

Essential Job Functions

• This role has responsibilities to prepare pre-sales technical cost packages that include all construction, labor, equipment, and monthly recurring expenses, coupled with logical designs, mapping, and technical details for complex lit service and dark fiber offerings.
• A FiberLight Sales Engineer is customer-facing and is tasked with establishing relationships with technical contacts across the account base, uncovering new service needs, and supporting existing customer services.
• Gains customer acceptance by explaining or demonstrating cost reductions and/or operations improvements.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
• Contributes to team effort by accomplishing related results as needed.
• Travel up to 25% per month is possible.

Requirements

• Minimum of 7 years of recent relevant telecom sales engineering experience.
• Self-motivated and problem-solving capabilities.
• Experience with Office 365 Suite with specific advanced skills in Visio and Excel.
• Previous experience using GIS software for fiber network management.
• Advanced Google Earth skills are required.
• Strong verbal and written communication skills are a must.
• Must be customer service driven with an upbeat and outgoing personality.
• Must be proactive with the ability to drive projects to completion.