Sales Engagement Specialist – Remote

ProSearch; United States; Remote; USD 76,000 - 96,000; Full time

Job summary

ProSearch is seeking a Sales Engagement Specialist to support two Territory Managers and act as a crucial link between customers, prospects, and the sales team. The role blends inside sales, sales support, customer engagement, lead development, and account coordination.

You’ll learn about customer needs, identify opportunities, and help maintain relationships and sales activity. This position is remote in the United States and offers exposure to the biotech/life sciences space.

Qualifications

• Education or professional experience in biology, biochemistry, molecular biology, biotechnology, life sciences, or a related field.
• Experience in sales, inside sales, sales support, customer service, or another customer-facing role.
• Comfortable speaking with customers and prospects over the phone.

Responsibilities

• Support two Territory Managers with customer outreach, lead follow-up, and account activity.
• Serve as a friendly and knowledgeable point of contact for customers and prospective customers.
• Reach out to new and existing customers by phone and email.
• Learn about customer needs and help identify potential products, solutions, or sales opportunities.
• Qualify leads and gather information for Territory Managers.
• Help develop new customer relationships and increase engagement within existing accounts.
• Follow up on sales initiatives, campaigns, inquiries, and prospective opportunities.
• Maintain accurate customer and sales activity information in internal systems.
• Coordinate closely with Territory Managers to ensure customers receive timely follow-up and support.
• Quickly learn technical products and communicate information in a clear, approachable way.

Skills

Customer engagement

Lead development

Account coordination

Phone outreach

Remote work

Two Territory Managers support

Education

Biology / Life Sciences background

Job description

We are seeking an outgoing, customer-focused Sales Engagement Specialist to support two Territory Managers and serve as an important connection between customers, prospective customers, and the sales team.

This is a great opportunity for someone who combines a science background with strong people skills. You might have experience in biology, biochemistry, molecular biology, biotechnology, or a related field and have discovered that you enjoy the customer-facing and commercial side of science.

The role is a mix of inside sales, sales support, customer engagement, lead development, and account coordination. You’ll communicate regularly with customers and prospects, learn about their needs, identify potential opportunities, and help Territory Managers keep relationships and sales activity moving forward.

What You’ll Do

• Support two Territory Managers with customer outreach, lead follow-up, and account activity
• Serve as a friendly and knowledgeable point of contact for customers and prospective customers
• Reach out to new and existing customers by phone and email
• Learn about customer needs and help identify potential products, solutions, or sales opportunities
• Qualify leads and gather information for Territory Managers
• Help develop new customer relationships and increase engagement within existing accounts
• Follow up on sales initiatives, campaigns, inquiries, and prospective opportunities
• Maintain accurate customer and sales activity information in internal systems
• Coordinate closely with Territory Managers to ensure customers receive timely follow-up and support
• Quickly learn technical products and communicate information in a clear, approachable way

What We’re Looking For

• Education or professional experience in biology, biochemistry, molecular biology, biotechnology, life sciences, or a related scientific field
• Experience in sales, inside sales, sales support, customer service, account support, or another customer-facing role
• Comfortable speaking with customers and prospects over the phone
• Outgoing, personable, and able to build relationships quickly
• Strong communication and follow-up skills
• Curious and eager to learn technical products and concepts
• Organized and able to support multiple priorities and two Territory Managers
• Comfortable working independently in a remote environment
• A proactive, team-oriented approach

Who Could Be a Great Fit?

You do not need to be a career salesperson to be successful in this role. We’d love to hear from candidates with a life sciences background who enjoy talking with people and are interested in moving toward sales, account management, customer engagement, or the commercial side of the biotech/life sciences industry.

This could also be a strong fit for someone with inside sales or sales support experience who understands scientific terminology and can quickly learn technical products.

This is a long term contract role and could extend 12-18+ months. It is Monday-Friday, daytime hours.

Location: Remote – United States

Pay: $55-70/hr. based on experience

Salary Disclaimer

The salary range for this role reflects the minimum and maximum compensation for the role. Offers are typically made between the range minimum and the range midpoint. Actual compensation will be determined based on job-related skills, experience, and expertise, as evaluated during the interview process. Compensation may also vary based on where a role is performed.

Equal Opportunity Statement

ProSearch is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to legally protected characteristics. All employment decisions are based on business needs, job requirements, and individual qualifications.