Sales Enablement Operations & Insights Lead

KION Group; Atlanta (GA); On-site; USD 93,000 - 136,000; Full time

Benefits offered by this job

Career Development

Competitive Compensation

Pay Transparency

Global Opportunities

Job summary

KION Group is seeking an Enablement Operations & Insights Lead to build systems, governance, and analytics across Commercial Enablement. You’ll own Seismic (including LMS), define standards, and partner with IT to ensure scalable, measurable content, learning, and AI initiatives that boost seller productivity.

Ideal candidates have 5–10+ years in enablement or related fields, strong dashboards and reporting experience, and a proactive, self-directed approach in a dynamic environment.

Qualifications

• 5-10+ years in Sales Enablement, Revenue Operations, Commercial Analytics or related field.
• Hands-on experience administering and governing Seismic, including LMS administration and reporting.
• Experience building programs, capabilities, and technology-enabled processes from the ground up.
• Strong understanding of B2B sales processes and seller workflows.
• Ability to influence multiple functions without direct authority.
• Curiosity for AI and emerging technologies with understanding of content governance and adoption.
• Highly self-directed, proactive, and able to create structure in ambiguity.
• Excellent communication, stakeholder management and problem-solving skills.

Responsibilities

• Serve as the business owner and primary administrator for Seismic, including LMS and platform governance.
• Define platform standards, governance processes, content architecture, and metadata strategy.
• Partner with IT on integrations, security, and technical support while owning priorities and roadmap decisions.
• Lead adoption and change management for new commercial technologies and learning solutions.
• Establish operating processes, governance structures, and reporting frameworks.
• Create scalable planning, measurement, prioritization, and stakeholder alignment approaches.
• Document best practices to improve consistency across regions and programs.
• Support executive reporting, business reviews, and strategic planning with meaningful data.
• Leverage data to identify trends, adoption gaps, opportunities, and impact.
• Develop dashboards, scorecards, and reporting frameworks linking enablement to outcomes.
• Provide insights to guide investments, priorities, and capability development.
• Represent Commercial Enablement in technology discussions ensuring seller experience and knowledge management.

Skills

Sales Enablement experience

Analytics & reporting

Cross-functional collaboration

AI awareness

Self-starter / ambiguity navigation

Tools

Seismic

Seismic Learning LMS

Job description

The Enablement Operations & Insights Lead builds the systems, governance, and insights that help Commercial Enablement operate effectively across COMPANY. This role owns enablement technology and analytics, ensuring investments in content, learning, and AI deliver measurable business results. It partners with Sales Operations, IT, Marketing, and regional leaders to improve seller productivity. Because the operating model is still developing, the ideal candidate is a self-starter who enjoys building and can turn emerging needs into scalable solutions.

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The base pay range for this role is estimated to be $92,625 - $135,850 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

We Offer

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities
• Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Tasks and Qualifications

What You Will Do In This Role:

• Serve as the business owner and primary administrator for Seismic, including ownership of Seismic Learning (LMS), platform governance, user experience, configuration, reporting, adoption, and continuous improvement.
• Define platform standards, governance processes, content architecture, metadata strategy, lifecycle management, and measurement practices.
• Partner with Business Technology and IT on integrations, platform enhancements, security requirements, and technical support activities while maintaining business ownership of priorities, requirements, and roadmap decisions.
• Lead adoption and change management efforts for new commercial technologies, enablement platforms, and learning solutions.
• Establish and continuously improve the operating processes, governance structures, reporting frameworks, and business rhythms that support Commercial Enablement.
• Create scalable approaches for planning, measurement, prioritization, stakeholder alignment, and performance tracking.
• Help define and document best practices that improve consistency and execution across regions, functions, and commercial programs.
• Support executive reporting, business reviews, and strategic planning through meaningful data, insights, and recommendations.
• Leverage enablement, learning, content, and commercial performance data to identify trends, adoption gaps, opportunities, and business impacts.
• Develop dashboards, scorecards, and reporting frameworks that connect enablement activities to commercial outcomes.
• Provide recommendations and insights that help leaders make informed decisions regarding investments, priorities, adoption strategies, and capability development.
• Represent Commercial Enablement in Business Technology, AI, Solutioning Suite, and commercial technology discussions, ensuring the seller experience, knowledge management, learning, adoption, governance, and measurement perspectives are considered.
• Partner across functions to evaluate emerging technologies, AI-enabled capabilities, workflow improvements, and digital solutions that support commercial effectiveness.
• Help connect enablement platforms and processes with broader commercial initiatives, ensuring content, learning, tools, data, and AI capabilities work together in a consistent and scalable way.

What We Are Looking For

• 5-10+ years in Sales Enablement, Revenue Operations, Commercial Analytics, Sales Technology, or a related field.
• Hands-on experience administering and governing Seismic, including implementation, configuration, optimization, adoption, and reporting.
• Experience with Seismic Learning (LMS) administration strongly preferred.
• Experience building new programs, capabilities, operational frameworks, or technology-enabled processes from the ground up.
• Strong understanding of B2B sales processes, commercial operations, and seller workflows.
• Experience creating dashboards, reporting frameworks, business insights, and measurement strategies.
• Ability to influence and collaborate across multiple functions without direct authority.
• Curiosity and enthusiasm for AI and emerging technologies, with an understanding of how content, data, governance, learning, and workflow design impact adoption and business outcomes.
• Highly self-directed, proactive, and comfortable navigating ambiguity while creating structure and driving progress.
• Strong communication, stakeholder management, problem-solving, and organizational skills. #LI-RW1

KION

KION brands keep the world moving – globally, regionally, and locally. KION is the Supply Chain Solutions Company. With over 42,000 employees in more than 100 countries, we enable smart, sustainable, and reliable supply chains worldwide - wherever goods are stored, moved, or delivered. KION offers its customers the full spectrum of solutions to make their supply chains future-ready. Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands, Fenwick and OM, stand for outstanding technological innovation, intelligent automation and service excellence in forklift trucks and warehouse equipment. Dematic complements this expertise with state-of-the-art automation technology and AI-supported software solutions that optimize intralogistics across warehousing, production, and distribution. Whether locally or globally – we offer exciting career opportunities in an innovative environment shaped by our core values: Integrity, Collaboration, Courage, and Excellence. Together, we create the magic of supply chain solutions. Join our team – Push it forward.