Sales Enablement Onboarding Manager

Jobless; Chicago (IL); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

20 vacation days

Birthday off & reboot days

Job summary

Smokeball is seeking a Sales Enablement Onboarding Manager to own the onboarding experience for Sales and Customer Success hires across the US and UK. You will design programs, train new hires, and partner with SMEs to continuously improve ramp and readiness.

This is an individual contributor role focused on faster ramp and stronger readiness. Responsibilities include delivering engaging sessions, coordinating cohorts, and measuring ramp outcomes while collaborating with Enablement, Rev Ops, and

Qualifications

• Targeted onboarding of Sales and Customer Success hires in the US and UK.
• Ability to design, own, and scale onboarding programs.
• Strong facilitation and coaching capabilities with data-driven mindset.

Responsibilities

• Own end-to-end onboarding experience for Sales and CS hires across US/UK.
• Deliver engaging onboarding sessions covering processes, systems, and tools.
• Drive ramp outcomes, readiness standards, and certification tracking.
• Analyze ramp data and collaborate with Enablement, Rev Ops, and Product to improve content.

Skills

Project management

Facilitation

Coaching

Sales & CS knowledge

Data-driven decisions

Tools

Seismic

LMS platforms

Salesforce

Gong

Confluence

Job description

About the Job

We’re looking for a Sales Enablement Onboarding Manager to make sure every new Sales and Customer Success hire in the US and UK hits the ground running.

You’ll own the onboarding experience end-to-end, designing the program, setting the standard and acting as our sales trainer, equipping new hires with the knowledge, confidence, and practical skills they need to succeed faster. You’ll shape how onboarding evolves as we scale, ensuring our people are ready to make an impact from day one.

This is an individual contributor role for someone who loves building, coaching, and improving how people learn. Success looks like one thing: faster ramp, stronger confidence, and better results.

Key Responsibilities

Onboarding Program Ownership

• Own the end-to-end onboarding experience for Sales and Customer Success hires across the US and UK.
• Design and evolve onboarding programs that build confidence, capability, and readiness.
• Coordinate cohorts, training sessions, systems access, and key stakeholders to deliver a seamless experience.

Facilitation and Delivery

• Deliver engaging onboarding sessions across product, processes, systems, and ways of working.
• Facilitate practical learning through demos, role plays, coaching, and real-time feedback.
• Partner with subject matter experts to bring deeper expertise into the program.

Ramp and Readiness

• Own ramp outcomes, ensuring new hires reach productivity quickly and confidently.
• Define readiness standards, track progress, and support certification and manager handover.
• Identify opportunities to improve performance and accelerate time to impact.

Measurement and Continuous Improvement

• Use ramp data, feedback, and insights to continuously improve the onboarding experience.
• Partner with Enablement, Rev Ops, and Product teams to keep content and programs current.

What we’re looking for

• You’re a project management pro who can juggle multiple cohorts without dropping the ball.
• You’re a confident facilitator who can keep a room engaged (virtual or otherwise).
• You know how to coach, give feedback, and help people level up.
• You understand the Sales and CS world, processes, systems
• You’re comfortable using data to tell the ramp story and make smarter decisions.
• You’re familiar with tools like Seismic, LMS platforms, Salesforce, Gong, and Confluence (or excited to learn them).

Compensation

Base Salary: $100k–$120k USD per year

What's in it for you?

• Competitive Salary
• Work-Life Balance: 20 vacation days, 3 reboot days, birthday off, volunteer time, and more!
• Benefits: Excellent medical, dental, vision coverage. 401(k) match, & monthly wellness stipend
• Parental leave
• Office lunch and loads of snacks
• And of course...the SWAG!

*Smokeball values diversity & inclusion and is proud to be an Equal Employment Opportunity employer. Smokeball considers all individuals seeking employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic.

About Smokeball

With offices in Australia, the US, and the UK, Smokeball is the leading provider of legal practice management software helping small and mid-sized legal practices run their best firm and live their best life. We’re passionate about what we do, and our clients know it!

Culture plays a big part in our success, and our clear purpose and vision motivate us daily.