Sales Enablement & AI Operations Lead

Wwshemi; San Francisco (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

Perplexity is hiring its first Sales Enablement Operations Manager to partner with the Sales Enablement Lead to define and build content, tools and AI workflows for the sales team. This role is both strategic and hands-on, shaping taxonomy, governance, implementation of the sales content hub and AI skills, with a path to leadership as the enablement function scales.

This foundational role requires cross-functional collaboration and strong judgment to drive measurable improvements in ramp,

Qualifications

• 4-6 years in go-to-market roles with 2+ years owning sales enablement operations.
• Experience owning a sales content or knowledge system end to end, including taxonomy, governance, adoption and measurement.
• Hands-on AI tools/workflows experience (custom GPTs, Claude or Perplexity skills, MCP connectors, n8n, Zapier, Clay or similar).
• Systems thinking across content, CRM, call-recording and communications tools.
• Strong judgment to make and defend a recommendation with leadership.
• Cross-functional project experience without formal authority.
• Clear written and verbal communication.

Responsibilities

• Shape the long-term content management strategy for the sales team from requirements to build-vs-buy decisions.
• Lead evaluation workstreams, gather stakeholder needs, model costs and tradeoffs, and shape a joint recommendation to sales leadership.
• Design content architecture: taxonomy, ownership, governance and lifecycle.
• Own the implementation and maintenance of the sales content hub, call library and training platform.
• Coordinate with Revenue Ops, Product Marketing, Product and Legal to ensure content accuracy and availability where reps work.
• Own enablement reporting: content usage, training completion, certification status and ramp/performance relations.
• Design, build and maintain AI skills, plugins and agent workflows for AE, BDRs and sales managers.
• Turn repetitive tasks into AI workflows and drive adoption via training and documentation.
• Develop training materials and maintain a shared library of best practices.

Skills

GTM experience

Sales enablement

AI fluency

Cross-functional collaboration

Tools

Highspot

Seismic

Guru

Mindtickle

Showpad

Job description

Perplexity is hiring its first Sales Enablement Operations Manager to partner with the Sales Enablement Lead to define and build content, tools and AI workflows for the sales team. This role is both strategic and hands-on, shaping taxonomy, governance, implementation of the sales content hub and AI skills, with a path to leadership as the enablement function scales.

This foundational role requires cross-functional collaboration and strong judgment to drive measurable improvements in ramp,