Sales-Driven Front Desk Lead & Assistant Manager

Hand & Stone - 8450 NW 53rd St - Doral, FL; Town of Florida (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Job summary

A prominent spa company in New York seeks an Assistant Manager to drive front desk sales and membership growth. This role requires proven sales experience, effective team leadership, and a data-driven approach to managing KPIs. The successful candidate will coach staff, enhance the guest experience, and ensure operational excellence. The position offers $19/hour plus performance-based bonuses, a competitive environment, and opportunities for career advancement.

Qualifications

• Experience in sales, hospitality, or service-based environments.
• Leadership or supervisory experience is necessary.
• Ability to analyze and act on KPIs.

Responsibilities

• Lead front desk sales and membership conversions.
• Monitor team performance and KPIs.
• Train and mentor Spa Associates.
• Ensure operational excellence and guest satisfaction.

Skills

Proven sales experience

Strong closing skills

Leadership experience

Data-driven mindset

Bilingual (Spanish/English)

Highly organized

Job description

A prominent spa company in New York seeks an Assistant Manager to drive front desk sales and membership growth. This role requires proven sales experience, effective team leadership, and a data-driven approach to managing KPIs. The successful candidate will coach staff, enhance the guest experience, and ensure operational excellence. The position offers $19/hour plus performance-based bonuses, a competitive environment, and opportunities for career advancement.