Sales Director

Kforce Inc; San Ramon (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

Kforce Inc in California seeks a high-impact office leader to drive revenue growth and profitability for IT staffing services in a multi-service environment, including San Ramon.

You will lead an Account Manager and Recruiter team, set priorities, develop delivery plans, and ensure client satisfaction through strong operations and performance management. This role demands strategic thinking and hands-on leadership.

Qualifications

• Must have experience selling IT staffing solutions.
• Direct a team of Account Managers, Recruiters and other staff.
• Prioritize accounts and job orders and ensure the completion of tasks.
• Promote cross functional utilization and proactive sharing of account information among Kforce clients under their control.
• Develop service and delivery plans in support of organizational strategies and objectives. Recommend improvement of strategies based on market research and competitor analyses.
• Analyze operational and financial data; prepare forecasts and projections.
• Identify customer needs and quickly respond to changing customer business environment and needs. Communicate to account management team accordingly.
• Serves as the quality checkpoint associated with the service and delivery process.
• Provides ongoing performance feedback to each team member, both informally and through the formal performance evaluation process.
• Drives performance accountability for all team members.

Responsibilities

• Direct a team of Account Managers, Recruiters and other staff in a specific office for IT staffing services.
• Manage office staffing, training, and career development of team members.
• Prioritize accounts and job orders to ensure timely completion of tasks.
• Promote cross-functional utilization and share account information among clients.
• Develop and oversee service and delivery plans aligned with strategies and market conditions.
• Analyze data to forecast and project performance.
• Identify client needs and respond to changes in their business environment.
• Act as the quality checkpoint for service and delivery processes.
• Provide regular performance feedback to team members and conduct evaluations.
• Ensure accountability for all team members' performance.

Job description

• Must have experience selling IT staffing solutions

Under general direction, this position is responsible and accountable for managing and directing operations with a given office to achieve ongoing revenue growth, profitability, and productivity in up to two service offerings.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Direct a team of Account Managers, Recruiters and other staff as appropriate in a specific office for (a) specific product(s).
• Responsible for office staffing, training, and career development of team members.
• Prioritize accounts and job orders and ensure the completion of tasks.
• Promote cross functional utilization and proactive sharing of account information among Kforce clients under their control.
• Develop service and delivery plans in support of organizational strategies and objectives. Recommend improvement of strategies based on market research and competitor analyses. Oversee implementation of approved strategies and initiatives.
• Analyze operational and financial data; prepare forecasts and projections.
• Identify customer needs and quickly respond to changing customer business environment and needs. Communicate to account management team accordingly.
• Serves as the quality checkpoint associated with the service and delivery process.
• Provides ongoing performance feedback to each team member, both informally and through the formal performance evaluation process.
• Drives performance accountability for all team members.

SUPERVISORY RESPONSIBILITIES:

• Yes, manages the activities of direct reports.

KEY SUCCESS INDICATORS/ATTRIBUTES:

• Demonstrates a strong commitment to exceptional customer service and leadership among peers.
• Demonstrates strong commitment to a team environment.