Client Relationship Manager - Enterprise Accounts

Kforce Inc; Seattle (WA); On-site; USD 90,000 - 150,000; Full time

Job summary

Kforce is seeking a driven Sales Professional to expand existing client relationships and uncover new opportunities across departments. This Client Relationship Manager will own revenue generation, manage pipelines, and execute account strategies to position Kforce as the staffing vendor of choice.

The role requires a proven sales track record, ability to navigate complex cycles, and strong executive-level communication.

Qualifications

• Proven track record of consistent earnings and over-achievement in sales roles.
• Experience managing complex sales cycles and engaging C-level executives.
• Strong drive for results, urgency, and perseverance in challenging environments.
• Self-motivated with excellent time management and organizational skills.
• Consultative sales experience in technology staffing or consulting is a plus.

Responsibilities

• Promote staffing and solutions to current and prospective clients.
• Develop and execute in-region or industry-focused campaigns to generate leads.
• Qualify, negotiate terms, and set appropriate bill rates with clients.
• Manage client expectations and ensure satisfaction with orders.
• Identify client needs, spend time on-site, and network to uncover new opportunities.
• Coach clients through the interview process and counter-offers when needed.
• Collaborate with recruiters on candidate activities and pipeline management.
• Maintain accurate sales activity and revenue forecasting in CRM.

Job description

Kforce is looking for a highly passionate and driven Sales Professional with proven ability to build upon existing relationships within Key Accounts while identifying new opportunities across various departments. This role drives the growth of the Firm through identification and engagement of current and prospective decision‑makers, with an end goal of engaging Kforce as their staffing vendor of choice.

The Client Relationship Manager takes ownership of revenue generation, develops new opportunities, manages pipelines and executes account strategies. This position demands an exceptional balance of drive and commitment, coupled with exemplary interpersonal skills, topped off with a win‑win mindset.

Role and Responsibilities

• Promote Kforce Staffing Services and Partner Solutions using appropriate value‑based sales approaches and techniques, including team and/or consultative presentations that demonstrate ROI.
• Help develop and execute in‑region or vertically‑focused field marketing campaigns to drive awareness and lead generation.
• Qualify and prioritize new orders; negotiate with client to establish appropriate bill rates, contract terms, and fees.
• Ensure client expectations regarding job orders are set and maintained; conduct follow‑up activities with client contacts to ensure customer satisfaction.
• Identify customer needs; be continuously alert and responsive to changing customer business environment and needs. This will require spending time at the client site, client outings, and networking events.
• Provide coaching and advice to the client through the interview process, to include counter‑offers.
• Work closely with recruiters in efforts related to candidate activities including quality assurance, candidate follow‑up, candidate retention and extension, lead generation, re‑marketing, and assignment end.
• Manage and submit accurate sales activity and monthly forecasting of revenue into the CRM platform.

Requirements

• Proven track record of consistent earnings and over‑achievement in past and current Account Executive roles.
• Manage complex sales‑cycles across our vertical offerings and present those to Director, VP, and C‑level executives.
• Exhibit strong drive for results and success; convey a sense of urgency to achieve outcomes and exceed expectations; persist despite obstacles, setbacks and competing influences.
• Ability to self‑motivate and self‑direct. Possess strong time‑management and organizational skills.
• Minimum 2‑5 years of consultative sales experience within a large company, experience within the technology staffing or consulting industry is a plus.
• Bachelor’s Degree is preferred.
• Adaptable to new challenges and changes.